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Outsourcing Alliance

0.0/5 • Glassdoor rating


As the name says it all – Outsourcing Alliance is an international Business Process Outsourcing (BPO) Company that operates from Manila in Philippines. The company is managed by experts who have more than 20 years of experience in the BPO industry and provide the best business solutions for their clients.

As of today, the company boasts of multinational clients such as Vodafone, Halast, Optus Yes and TL Rentals. Outsourcing Alliance also has an office in Melbourne which is distinguished for having worked with every telecom company in Australia, providing BPO services.

The BPO Company provides comprehensive services such as providing tailor-made inbound and outbound telemarketing solutions for its clients. The other three key services are back-end support such as data entry work, technical support for monitoring and maintenance, and training to seamless create a work flow so that client gets maximum business.

Outsourcing Alliance follows the operation model in which it provides a whole gourmet of consultations such as providing I.T. system management, Manpower solutions, quality assessment, campaigning and marketing as well setting up a workflow system for its clients. The company believes in simplifying operations for its clients to ensure increased performance and better revenues.



What Outsourcing Alliance offers its clients

Outsourcing Alliance is your business process outsourcing partner in Manila, Philippines. Our team of experienced outsourcing professionals will ensure that your offshore operations are tailored to your companies individual needs. We pride ourselves on building offshore teams which are truly an extension of your onshore operations in sync with the evolving requirements of your business.

How Outsourcing Alliance outshines the competition

With over 20 years of experience in Outsourcing, we will work with you to grow your business efficiently and cost effectively. The Outsourcing Alliance team works with all sizes of outsourced operations, across multiple industries. With clients spanning the globe our team supports an array of business processes.

Outsourcing Alliance company structure

We have 2 Australian Directors. One of us works within the Business and the other Manages large 5 star Hotels.

Sample highlight service offering of Outsourcing Alliance

Easy set up. Low cost compared to others. (Real pricing) And no long term lock in contracts. We would prefer that you feel comfortable with the job we are doing and you will stay with us.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Gerald McCormack, Owner and Founder

Year Founded


Countries of fulfillment




Contact information

+63 90628 10320

About Outsourcing Alliance: Review and comparison

Outsourcing Alliance is a business process outsourcing (BPO) company that combines its company values of strategy, experience, and operation. As a company, Outsourcing Alliance works in multiple industries to provide efficient processes and protocols to help company operations run smoothly.

Founded in 2011 and headquartered in Metro Manila in the Philippines, Outsourcing Alliance employs 50 staff members to provide services globally to clients and businesses. Hiring virtual staff from Outsourcing Alliance allows companies to lower their overhead costs but increase their output.

Outsourcing Alliance does not limit itself to a specific industry. If a client has a particular need, they search and recruit the top talent within the Metro Manila area to add to their team. Due to this, they have a wide variety of experience and knowledge available to meet all expectations.

Outsourcing Alliance Outsourcing

Since being founded in 2011, Outsourcing Alliance has been steadily growing and adding new services and options. With the push to have more virtual staff present in global corporations, Outsourcing Alliance will likely continue to grow.

Outsourcing Alliance has worked with top companies such as Halast, my1300, Vodafone, OptusYes, and Star Insurance Specialists. They have become a globally recognized company due to their quality work and customized services.

Outsourcing Alliance’s BPO services and pricings

With the industries they have had the chance of serving, Outsourcing Alliance has formulated solutions for many work processes, including the following:

  • Technical Support (Non-Voice)
  • Administrative Assistance
  • Data Entry
  • Document Processing
  • Virtual Assistance
  • Inbound Telemarketing
  • Outbound Telemarketing
  • Email Support Services
  • Chat Support Services
  • Call Center
  • Quality Assurance Assistance
  • Back Office Services
  • Customer Support
  • Project Management
  • Accounting
  • Insurance
  • Web Design
  • Marketing
  • Legal Assistance

Outsourcing Alliance is constantly adapting to new trends in the market, including digital marketing and web programming.

Outsourcing Alliance’s pricing

Due to the custom nature of the support packages offered to clients, Outsourcing Alliance does not provide generic pricing on their company website. To get a quote specifically tailored to your unique situation, you should reach out to the company and speak to a representative.

How Outsourcing Alliance outshines its competition

As a company that doesn’t restrict itself to one industry, Outsourcing Alliance has the unique capability of taking on whatever form of work comes their way. With their operational strategy, they can recruit the needed talent as opportunities arise. This process allows them to be conducive to the needs of a variety of workforces.

Key executives

Gerald McCormack (CEO)

As the founder and CEO of Outsourcing Alliance, Gerald McCormack has been with the company throughout its years of service. Located in Australia, McCormack also manages an office in Melbourne to keep up with global demand.

Janine Garcia (Marketing Specialist)

Janine Garcia joined Outsourcing Alliance nearly two years ago after years of experience in travel and marketing at top-name corporations. At Outsourcing Alliance, she works in the role of Marketing Specialist. 

Outsourcing Alliance reviews and comparisons

Outsourcing Alliance is a unique BPO solutions provider with headquarters in Metro Manila, Philippines. While we currently do not have any client reviews for Outsourcing Alliance, we would compare the firm to other BPO providers within the Philippines, such as Streamline, Phil-Am Outsourcing Solutions, and Prople, Inc.

Outsourcing Alliance’s contact information

Outsourcing Alliance’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 90628 10320.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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