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Introducing Offshored: Your Trusted BPO Partner

Hello! I’m excited to introduce Offshored, a premier Business Process Outsourcing (BPO) provider. We specialise in offering cost-effective and high-quality outsourcing solutions tailored for Australian businesses. Our core services include architectural drafting, administrative support, and financial management. By leveraging skilled professionals in the Philippines, we ensure you save on operational costs while maintaining exceptional service quality. Additionally, we offer a two-week free trial and no onboarding costs, making it easy for you to experience the benefits of outsourcing with us. Let’s discuss how Offshored can help your business grow!

What offshored offers its clients

Offshored distinguishes itself from other Business Process Outsourcing (BPO) companies through several key differentiators:

1. Tailored Services for Small Businesses: Unlike many BPOs that cater to large enterprises, Offshored focuses specifically on small businesses. This niche approach ensures that the services are customized to meet the unique needs and challenges faced by smaller enterprises.

2. Australian Ownership and Management: Offshored is based in Adelaide, Australia, with Will and Jackson as joint founders. This local presence provides a better understanding of the Australian business landscape, enabling more relevant and effective service delivery compared to BPOs with no local management.

3. Philippines-Based Operations: The operational team is based in the Philippines, leveraging the country's highly skilled workforce and cost-effective labor market. This combination of Australian management and Philippine operations provides a balance of quality and affordability.

4. Specialisation in High-Demand Roles: Offshored focuses on the most sought-after and easily outsourced positions, ensuring that they provide expertise in areas that deliver the most value to their clients. This specialization means clients can expect high competency and efficiency in these roles.

5. Personalized Client Relationships: Being a smaller, focused BPO, Offshored can offer more personalized attention and build stronger relationships with clients. This contrasts with larger BPOs where clients may feel like just another number.

6. Comprehensive Support: Offshored provides not only the outsourced services but also comprehensive support, including direct access to the booking portal and assistance with financial management issues like NDIS payments. This holistic approach ensures clients receive all the support they need to run their businesses smoothly.

7. Transparency and Communication: With local founders who understand the cultural and business nuances of Australian clients, Offshored ensures clear communication, transparency, and a high level of accountability in all their dealings.

How offshored outshines the competition

To highlight how Offshored outshines the competition, here are some key points that could be used in marketing and client communications:

1. Personalised Approach:
- Tailored Solutions: Offshored offers customised outsourcing solutions to meet the unique needs of each client, ensuring that their specific business requirements are met.
- **Dedicated Support**: Clients receive dedicated support from a team that understands their business, leading to more effective and efficient service delivery.

2. Expertise and Experience:
- Skilled Workforce: Offshored employs highly skilled and experienced professionals who are experts in their respective fields, ensuring high-quality service.
- Industry Knowledge: With a deep understanding of various industries, Offshored can provide insights and solutions that are industry-specific and highly relevant.

3. Cost-Effective Services:
- Competitive Pricing: Offshored offers competitive pricing without compromising on quality, allowing businesses to save on operational costs.
- Value for Money: The focus is on delivering maximum value, ensuring that clients get the best return on their investment.

4. Advanced Technology:
- State-of-the-Art Infrastructure: Offshored leverages the latest technology and infrastructure to provide seamless and efficient services.
- Innovative Solutions: By adopting innovative solutions and tools, Offshored enhances productivity and service quality.

5. Customer-Centric Focus:
- Proactive Communication: Regular and transparent communication ensures that clients are always in the loop and any issues are addressed promptly.
- Client Satisfaction: Offshored prioritises client satisfaction, constantly seeking feedback to improve and adapt services.

6. Scalability and Flexibility:
- Scalable Services: Offshored offers scalable solutions that can grow with the client’s business, ensuring long-term partnership potential.
- Flexible Contracts: Flexible contract terms allow clients to adjust their services based on changing business needs.

7. Cultural Understanding and Adaptability:
- Cultural Alignment: Offshored’s team is adept at understanding and aligning with the cultural nuances of different markets, ensuring smooth collaboration.
- Adaptability: The ability to quickly adapt to new challenges and requirements makes Offshored a reliable partner.

offshored company structure

offshored is a privately held BPO company co-founded by Will and Jackson. Both Will, based in Adelaide, South Australia, and Jackson, based in Sydney, collaboratively oversee the strategic direction, business development, and client relations. The operational team, located in the Philippines, manages day-to-day operations and client projects. This structure ensures a personalised, high-quality service by maintaining a close-knit and responsive team.


Suite 706 HSS Corporate Building, Corner 26th Ave 9th St, 1638, BGC, Manila, Philippines

Public or Private


Seats or staff




  • BPO industry
  • Construction Renovation
  • Education
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Payroll
  • Recruiting Staffing



William Smith

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
Contact information

+61 406 718 056

About offshored: Review and comparison

offshored is a specialized agency that excels in sourcing and hiring top-tier professionals from the Philippines to serve Australian businesses.

By leveraging the specialized skills and cost-effective labor available in the Philippines, offshored empowers clients to dramatically cut down their staffing expenses by as much as 70% in comparison to employing locally. 

This strategic approach not only fosters substantial financial savings but also enables companies to enhance their profitability significantly. 

Through tailored recruitment solutions and a focus on high performance, offshored stands out as a reliable partner in helping businesses optimize their operations and achieve greater success.

offshored Outsourcing

offshored employees have the option to work from home or from their fully equipped office in BGC, Metro Manila, Philippines. 

This setup allows team members to choose the environment that best suits their productivity and work-life balance. 

By offering this flexibility, offshored prioritizes their employees’ well-being and efficiency, ensuring they have access to all necessary resources to excel in their roles.

offshored’s BPO services and pricings

Australian companies use offshored for various HR functions such as recruitment, onboarding, and performance reviews. 

offshored offers services like work process optimization and employee training. This helps clients streamline operations and focus on core goals. 

In addition, the company specializes in the following industries:

  • Bookkeeping
  • Administration
  • Sales & Contact Centers
  • Advertising & Marketing (social media)
  • Architecture & Drafting
  • Building & Constructions Estimators

offshored staff receive benefits and protections under Philippine employment laws. 

This commitment to compliance and support for the workforce promotes fairness and respect, creating a positive work environment for all employees.

offshored’s pricing

offshored’s rates are customized and dependent upon each customer’s and clients’ sought services. However, they provide a free consultation. 

Learn more about their services by booking a free consultation.

How offshored outshines its competition

offshored is a leading offshore Recruitment Consultancy in the Philippines, providing strategic talent acquisition services. 

They specialize in connecting businesses with top-tier candidates through tailored solutions and expertise. With a focus on excellence, offshored is a trusted partner for companies seeking to build strong teams. 

Their recruiters are skilled at identifying top Filipino talent that aligns seamlessly with clients’ organizations. 

Through a combination of advanced technology and personalized approaches, offshored is an industry leader in recruitment – offering exceptional service that exceeds expectations and sets them apart as a reliable partner in talent acquisition.

Key executives

Jackson Taylor (Managing Director &  Co-founder)

Jackson Taylor is the Managing Director & Co-Founder of offshored. He has over 13 years of project management experience in the Australian construction industry. 

He is dedicated to connecting Australian companies with top-tier Filipino talent and strongly believes in the benefits of outsourcing staff.

Jackson enjoys sharing his experiences with others and advocates for the advantages of outsourcing.

William Smith (CEO & CO-Founder)

William Smith is the CEO and Co-Founder of offshored. He received his Post-Graduate degree in Global Human Resources Management from The University of Sydney Business School. 

offshored reviews and comparisons

While we currently don’t have in-depth reviews about offshored and its services, we recommend comparing it with other businesses specializing in recruiting.

offshored’s contact information

offshored’s main headquarters is located in:

Suite 706 HSS Corporate Building, Corner 26th Ave 9th St, 1638, BGC, Manila, Philippines

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 406 718 056.

offshored news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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