Emma Williams, General Manager
About NoMissedCalls: Review and comparison
NoMissedCalls is a pay-as-you-go telephone answering service and BPO (Business Process Outsourcing) provider located in the United Kingdom. Founded in 2010, NoMissedCalls has become an innovative option in the telephone answering service industry by being “there when you need us, but not an unnecessary overhead when you don’t.”
NoMissedCalls employs a heavily trained and screened team of telephone agents, though it is currently unclear how many individuals NoMissedCalls employs.
NoMissedCalls is a sister company to both NoMissedChats, which is a live webchat manager, and MakeMyCalls, which deals with outbound calls and telemarketing.
NoMissedCalls, located in London, England, takes pride in its unique and accessible telephone answering service model and has lowered the bar to entry for businesses in need of telephone answering services.
As of now, NoMissedCalls has handled over 2 million contacts for 5,000 small businesses with a 4.1 second average ring time and a 99.3% answer rate.
NoMissedCalls’s BPO services and pricings
NoMissedCalls offers a unique and affordable alternative to traditional telephone answering providers by providing the following services:
- Pay-As-You-Go Answering Services
- Experienced UK phone agents
- Customizable greeting/message script
- Email Messages
- SMS Messages
- Call transfers
- Choice of UK dialing codes
- The ability to obtain pieces of information from callers
- 24/7 service
NoMissedCalls pricing operates on a tier format.
Its first package, offering a very limited number of services, is free. With this package, clients may only obtain three pieces of information from callers and may have messages sent by email.
NoMissedCalls’ Standard Package, priced at £1 per call, covers a customizable greeting/script, up to five pieces of information obtained from callers, messages sent via email and SMS, and the client’s choice of Uk dialing code. This package requires a minimum of five calls per month and a £15 one-time setup fee.
NoMissedCalls’ Bespoke Package, priced at £0.60 per minute, covers everything above, as well as call transfers and unlimited pieces of information obtained from callers. This package requires a monthly management fee of £25 and a one-time setup fee of £35.
How NoMissedCalls outshines its competition
With its wide range of services and availability to businesses of all budgets, NoMissedCalls truly stands out as a unique player in the telephone answering industry.
Many clients think that telephone answering services are available only to large companies with equally large budgets. NoMissedCalls challenges that idea by providing first-class telephone answering services at an affordable and customizable price depending on what the client needs.
Emma Williams (General Manager)
Emma Williams oversees the team at both NoMissedCalls and MakeMyCalls. She also has a hand in finding new clients for both companies.
NoMissedCalls reviews and comparisons
NoMissedCalls is a telephone answering BPO located in London, England. NoMissedCalls comes highly recommended by the client testimonials listed on the official website, though it does not have any reviews on its Facebook page.
NoMissedCalls has scored a 3.7-star rating on TrustPilot.com from a small pool of reviewers. We recommend comparing NoMissedCalls to other telephone answering services in the United Kingdom.
NoMissedCalls’s contact information
NoMissedCalls’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0330 223 4881.