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Afrishore BPO

Verified profile
1.5/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner
Company at a glance
Employee range
501-1000
Estimated headcount
Annual revenue
$25 mil. - $50 mil.
Company listing
Delivery countries
6
Tracked locations
Executive profiles
10+
Updated 11 Oct 2026

Overview

Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions – offering 24/7 multilingual support tailored to your business needs.

What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence.

Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

What Afrishore BPO offers its clients

At Afrishore, we offer clients a smarter way to scale - with no compromise on quality. As a South African BPO, we deliver skilled, fluent, culturally aligned teams at up to 50% lower cost than onshore options. But what truly sets us apart is how we work: we’re privately owned, hands-on, and flexible. No rigid contracts. No minimum seats. Just dedicated teams trained to feel like your own, delivering results around the clock. Whether it's customer service, sales, back-office, or collections - we help you grow without growing overhead.

How Afrishore BPO outshines the competition

We outshine our competition by combining world-class talent with owner-led commitment and flexibility most BPOs simply can't match.

While others rely on rigid models and layers of red tape, Afrishore is agile and personal. Our leadership is hands-on, involved in every client relationship, ensuring faster decisions, custom solutions, and a level of accountability you won’t find in large, faceless providers.

South Africa gives us a powerful edge, neutral English accents, strong cultural alignment with the U.S. and U.K., and a deep pool of educated, service-driven professionals. But it’s our approach that makes the difference: no minimum seat requirements, custom onboarding, and a focus on embedding our team into your business as if they were your own.

We don’t just fill roles, we become an extension of your brand.

Afrishore BPO company structure

Afrishore is a privately owned, owner-run and managed business. Our leadership is hands-on, deeply involved in day-to-day operations, and fully invested in delivering exceptional results for our clients. This personal commitment ensures agility, accountability, and a true partnership approach in everything we do.

Sample highlight service offering of Afrishore BPO

Unlock premium customer service, sales support, or back-office agents starting at under $12 per productive hour, fully managed, trained, and aligned to your brand. No setup fees. No minimum seats. No hidden costs.

✔ Fluent, neutral English accents
✔ 40–50% savings vs. onshore teams
✔ 24/7 support options
✔ Custom onboarding and reporting
✔ Owner-run, hands-on partnership

Scale smart. Save big. Stay in control.
Let Afrishore build your offshore team, your way.

Headquarters
168b Grosvenor Road, 2196, Johannesburg, Gauteng
Ownership
Private
Industries
Technology & SaaS, Telecommunications

Details

Year founded
2016
Countries of fulfillment
Australia, Canada, Philippines, South Africa, United Kingdom, United States
Sectors
Finance & Accounting, IT Development, Technical Support, Voice - Inbound

Contact information

+27829049950 [email protected]

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  • Customer Service
  • Communication
  • Sales
  • Microsoft Office
  • Problem Solving

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Annual revenue

$25 mil. - $50 mil.

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About Afrishore BPO: Review and comparison

Afrishore BPO brings over 20 years of industry expertise, specializing in outsourced staffing solutions and a wide range of BPO services. The company serves businesses worldwide with tailored solutions that are fully compliant with industry standards.

The company combines cutting-edge technology with highly skilled professionals, creating a powerful synergy that supports businesses in achieving their goals.

Afrishore BPO’s commitment to operational excellence, coupled with its dedicated focus on customer satisfaction, makes it a reliable partner for organizations seeking scalable and cost-effective BPO solutions. 

Through innovation and a deep understanding of client needs, Afrishore BPO delivers services that enhance efficiency, reduce overheads, and drive growth. 

Whether serving small businesses or large enterprises, this top-of-the-line BPO continues to be a leader in outsourced staffing and BPO services on the global stage.

Afrishore BPO Outsourcing

Afrishore BPO strategically blends global reach with localized expertise. The company operates offices in Johannesburg and Cape Town, South Africa, alongside US headquarters in Dallas, Texas, and a presence in London, UK.

Afrishore BPO delivers refined and efficient processes that consistently produce high-quality results:

  • Its approach begins with a thorough evaluation of the scope of work, ensuring a clear understanding of project requirements.
  • Next, the team works with clients to finalize deliverables, ensuring alignment with business objectives.
  • Resources are then carefully assigned based on expertise and project requirements, enabling optimal performance.
  • Finally, Afrishore BPO implements projects with precision, delivering outcomes that meet client expectations and adapting to any changes that arise during execution.

Afrishore BPO’s BPO services and pricings

Afrishore BPO’s specialized services are focused on the following areas: 

  • Call and Contact Center Services
  • Accounting and Finance 
  • Marketing
  • ARM-Debt Collection
  • Professional Services

Afrishore BPO’s pricing

Book a free consultation with Afrishore BPO to receive a customized quote and learn how its talent outsourcing solutions can improve your operations.

How Afrishore BPO outshines its competition

Afrishore BPO stands out in the global outsourcing industry for these reasons:

  • Strategic location. South Africa offers a reliable and resilient service delivery location, backed by strong governmental support and first-world infrastructure.
  • Technological readiness. The country boasts cutting-edge technology, including high-speed fibre and top-tier IT security, making it a competitive choice for businesses.
  • Cost-effective solutions. South Africa’s pricing models are competitive globally, supported by significant government investment aimed at promoting the industry.
  • Highly skilled talent. South Africa’s agents are motivated, continuously improving their skills, and thrive in a competitive job market. Their neutral English accent further ensures clear communication.
  • Social impact. Businesses contribute to the local economy, helping reduce the country’s high unemployment rate and improving lives.
  • Tech innovation hub. The country is a leader in mobile software, security, and electronic banking services, making it an ideal hub for tech-driven outsourcing needs.

Afrishore BPO’s unique advantages position it as a strong, cost-effective, and socially impactful outsourcing partner.

Key executives

Sean Effune (President and Founder) 

Sean Effune specializes in both outbound and inbound services designed to be relevant and interactive, helping businesses efficiently manage resources, increase first-time resolution rates, and reduce inbound traffic. He emphasizes a collaborative approach, working closely with clients to ensure seamless transitions.

Afrishore BPO reviews and comparisons

Afrishore BPO touts a customer satisfaction rate of 97%. 

Afrishore BPO’s contact information

Afrishore BPO’s main headquarters is located in:

Headquarters location 168b Grosvenor Road, 2196, Johannesburg, Gauteng

Further, you may virtually reach out the company through the following contact information:

Website
Website https://www.afrishorebpo.com
LinkedIn
LinkedIn https://www.linkedin.com/company/afrishore-bpo/
Facebook
Facebook N/A

In addition, you may email them at [email protected] or call +27829049950.

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