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4.1/5 • Glassdoor rating


Our full service multi-channel support is yours at a fraction of the cost of operating in-house. Norango will help you to deliver high quality customer service whatever the time of day!

Norango will provide you the highest quality representation at the lowest possible price. Whether you simply want a friendly voice to take messages when you are not available or highly intelligent, articulate and motivated customer service champions; our cloud contact centre team can adapt to your specific requirements.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Maria Jones, Director of Finance

Year Founded


Countries of fulfillment




Contact information

0800 018 2838

About Norango: Review and comparison

Norango is a professional 24/7 call-handling service provider. The company offers an advanced customer support service. By deploying inbound, outbound, and other unique business process outsourcing (BPO) services, the firm aids brands in attaining maximum customer satisfaction. 

This environmentally-conscious company excels by doing more than just answering the phone. Norango offers a wide range of features, such as integration with major cloud services and network support for 65+ countries, to mention a few. The firm also has a no-obligation 30-day evaluation period where clients can figure out precisely what they need. 

Since its inception in 2010, Norango has expanded with a team size of 50 to 200 individuals. The company primarily operates a work-from-model, and its headquarters is in London. 

Norango Outsourcing

Norango prioritizes a customer-centric approach. Its inbound and outbound services cater to a wide array of brands, including those looking to provide seamless help desk services, maximize cart conversion rates, and provide multilingual receptionist services. 

The firm also offers over 200 cloud integrations and 24/7 contact center services, including voice, e-mail, and live chat. Norango is also listed as a London company with more than $1M in revenue

Norango’s BPO services and pricings

Some of Norango’s inbound services include the following:

Norango’s outbound services include:

Norango’s pricing 

In terms of pricing, Norango offers a simple pricing system consisting of four-tiered plans depending on client needs and budget. Prices of the basic, premium, plus, and pro plans are £76.99, £120.99, £274.99, and £549.99, respectively. 

Additionally, zero capital expenditure is required, and brands do not have to burden themselves with set-up charges. 

How Norango outshines its competition

The company provides unique solutions and BPO services such as:

  • Business Continuity
  • Mobile Worker Solutions
  • Multilingual Services
  • Sales Order Taking
  • Shopping Cart Abandonment

Norango also espouses strong environmental values. The company is eco-certified and sustainability-conscious. It strives to find a sustainable balance between the planet, people, and profit. For example, in place of traditional answering services, the company utilizes paperless cloud contact center technology, a more environmentally-friendly option. 

Overall, this indicates that by choosing to partner with Norango, brands can be assured reduced carbon footprint while guaranteeing the best inbound and outbound services. 

Key executives

  • Maria Jones (Director of Finance)

Maria Jones is the director of finance at Norango. Jones has over a decade of experience working at Norango. She volunteers at the Blue Cross, and proceeds from the shop are donated to charity. 

  • Rachel Sharkey (Head of Operations)

Racheal Sharkey is the head of operations at Norango. Sharkey has worked at Norango since 2014. She is recognized as one of the key leaders at the company.

Norango reviews and comparisons

Norango offers its 24/7 call answering services to businesses all over the world. For comparison’s sake, the firm can be juxtaposed with mid-size telephone answering and virtual reception service-providing companies in the United Kingdom.

Norango’s contact information

Norango’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0800 018 2838.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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