$10 mil. - $25 mil.
Maria Jones, Director of Finance
About Norango: Review and comparison
Norango is a professional 24/7 call-handling service provider. The company offers an advanced customer support service. By deploying inbound, outbound, and other unique business process outsourcing (BPO) services, the firm aids brands in attaining maximum customer satisfaction.
This environmentally-conscious company excels by doing more than just answering the phone. Norango offers a wide range of features, such as integration with major cloud services and network support for 65+ countries, to mention a few. The firm also has a no-obligation 30-day evaluation period where clients can figure out precisely what they need.
Since its inception in 2010, Norango has expanded with a team size of 50 to 200 individuals. The company primarily operates a work-from-model, and its headquarters is in London.
Norango prioritizes a customer-centric approach. Its inbound and outbound services cater to a wide array of brands, including those looking to provide seamless help desk services, maximize cart conversion rates, and provide multilingual receptionist services.
The firm also offers over 200 cloud integrations and 24/7 contact center services, including voice, e-mail, and live chat. Norango is also listed as a London company with more than $1M in revenue.
Norango’s BPO services and pricings
Some of Norango’s inbound services include the following:
- Virtual Receptionist Services
- Service Engineer Support
- Advertising and Media Response
- Helpdesk Services
Norango’s outbound services include:
- Market Research
- Customer Satisfaction
In terms of pricing, Norango offers a simple pricing system consisting of four-tiered plans depending on client needs and budget. Prices of the basic, premium, plus, and pro plans are £76.99, £120.99, £274.99, and £549.99, respectively.
Additionally, zero capital expenditure is required, and brands do not have to burden themselves with set-up charges.
How Norango outshines its competition
The company provides unique solutions and BPO services such as:
- Business Continuity
- Mobile Worker Solutions
- Multilingual Services
- Sales Order Taking
- Shopping Cart Abandonment
Norango also espouses strong environmental values. The company is eco-certified and sustainability-conscious. It strives to find a sustainable balance between the planet, people, and profit. For example, in place of traditional answering services, the company utilizes paperless cloud contact center technology, a more environmentally-friendly option.
Overall, this indicates that by choosing to partner with Norango, brands can be assured reduced carbon footprint while guaranteeing the best inbound and outbound services.
- Maria Jones (Director of Finance)
Maria Jones is the director of finance at Norango. Jones has over a decade of experience working at Norango. She volunteers at the Blue Cross, and proceeds from the shop are donated to charity.
- Rachel Sharkey (Head of Operations)
Racheal Sharkey is the head of operations at Norango. Sharkey has worked at Norango since 2014. She is recognized as one of the key leaders at the company.
Norango reviews and comparisons
Norango offers its 24/7 call answering services to businesses all over the world. For comparison’s sake, the firm can be juxtaposed with mid-size telephone answering and virtual reception service-providing companies in the United Kingdom.
Norango’s contact information
Norango’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0800 018 2838.