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Running a new stablished company in a foreign country can be overwhelming with the different regulations and calculations required to comply with local rules. We provide outsourcing services in full compliance with the country’s commercial, tax and labor laws and especially designed for companies operating under the Free Trade Zone Regime in Costa Rica.

What DTC DIGITAL TRANSFORMATION offers its clients

PAYROLL PROCESSING Imagine a seamless, automated and unified payroll process with a platform that provides full visibility and a single source of information at every stage: from data upload to treasury payments and Employee Portal.
For many multinational organizations, paying workforce means using several systems, workflows, manual processes, and standards. Such a decentralized payroll model isn’t scalable or sustainable long-term, and racks up hidden costs. Only by taking a holistic approach to payroll can organizations assess and optimize the end-to-end efficiency, effectiveness, and economics of the payroll function.
That’s why DTC Digital Transformation, provides outsourcing payroll services with an accurate, unified, and automated solution, with auditable processes adapted to the unique requirements of Costa Rica.
Employee Portal: Our Employee Portal makes available a wide range of relevant HR content, including pay slips, vacation requests, unpaid leave of absence requests, reimbursement for travel and other expenses.
Regulatory Reporting: With every new border a company crosses, the challenge of maintaining payroll compliance gets more complex. Each country jurisdiction brings a variety of ever-changing payroll laws and regulations, and the consequences of noncompliance are steep. That’s why DTC’s customers rely on our platform and services. DTC manages the generation and submission of statutory filings and payments, providing a secure, consolidated global library for storing and accessing all compliance-related documents.
Our solution comes equipped with issue tracking functionality and auditable processes for CCSS (Caja Costarricense de Seguro Social), INS (Instituto Nacional de Seguros, Tributación Directa (IRS), Procomer, SOX compliance and internal risk management.

ACCOUNTING: Our Accounting services are especially designed for companies in the process of setting up a new location in Costa Rica. We care of local requirement while our clients establish operations in Costa Rica.
DTC Digital Transformation uses cloud-based tools to take care of all of your accounting needs. Take your mind off the books while you establish the new location in Costa Rica and let us do the number crunching and regulatory reporting.
We are here to assist you by providing your business with bespoke accounting and financial support that includes bookkeeping and accounting: Monthly regulatory reports to Ministerio de Hacienda, Procomer, CCSS, INS, and others. Recording and reconciling all transactions while you set up your business in Costa Rica and create your team. Month-end reconciliation of balance sheet accounts. Adjusting journal entries. Purchase order management, inventory costing, and inventory reconciliation. Monthly financial reporting and analysis to comply with the internal requirements of the company. Review and feedback on the business’ financials.
Implementing and monitoring internal controls and compliance procedures. Software implementation and integration support. When the company is established and running in Costa Rica, we take care of the training for the new Accounting team to ensure a successful transition from outsourcing to in-house accounting services.

We leverage the power of the top talent to design, architect, and deliver sophisticated tech solutions that create lasting value across the entire digital acceleration journey.
We take recruiting very seriously. Our hiring process is constantly active to ensure immediate access to the best IT professionals in the market.
DTC’s engineers quickly integrate themselves with your internal team’s processes, report directly to in-house management and participate actively in daily meetings and progress reports.
We comply with your deadlines and put our round-the-clock recruitment process to work for your team. Find the right professionals for every role in less time.
We rigorously test for logical/mathematical reasoning skills, technical ability and soft skills in our interview process. Only those engineers who score highly across each of these areas are presented to our clients.

Digital Marketing:
SEO (Search Engine Optimization)
DTC Digital Transformation's SEO methodology involves precision and timeliness to ensure that we employ only the best and most recent industry practices and a proven formula to execute an SEM that ensures the positioning of your products in the digital world. 100% correction of technical errors, warnings and notices. Keyword research, Monitoring your keywords and the keywords of your top 5 competitors, Competitive analysis, Generation of content ideas.
Content Marketing
Constant communication with the brand's target audience, with useful and expert content, increases the popularity and credibility of your company, and consequently, sales and leads. Presence on Social Networks is essential in any customer acquisition strategy. Defining your audience, programming content, style, response and traffic generation are basic aspects to guarantee a successful presence on social networks.
Internet Advertising
Google ADs, YouTube ADs, Waze, LinkedIn, Facebook, Instagram, TikTok and more. We provide high quality services with social advertising management, display advertising, Influencers, meta-advertising, contextual and social PPC campaigns. Ads will be created and targeted to your ideal audience. The desired budget is configured and controlled. You configure the lead generation form by adding the desired fields and a call to action to a form within your company's website.
Market research
Whether it's market problems or an untapped opportunity, DTC has the answers, and they're based on real data not estimates. We have carried out market research for the pharmaceutical, real estate, tourism, retail and education sectors. The millions of data obtained from Internet browsing are processed, aggregated and anonymized to identify patterns that build Digital Market Research that replaces the old Market Research based on surveys and focus groups.
Lead Generation
We automate lead generation using technology. Accelerate your sales by providing your executives with qualified leads ready to close the sale. Generation of leads on social networks through campaigns from our Centro platform for B2C and Apollo for B2B. Sending leads to your sales department every day.

How DTC DIGITAL TRANSFORMATION outshines the competition

All our projects are carried out observing the AGILE methodology; therefore, we value individuals and interactions over processes and tools; we value working software over extensive documentation; we value collaboration with the client over contractual negotiation; and we value responding to change over following a plan.


BPO owned by 2 ex-corp.

Sample highlight service offering of DTC DIGITAL TRANSFORMATION

1. Express Development: We'll fast-track your project with an experienced team dedicated to getting your idea off the ground within weeks, not months.
2. Cost-Efficiency: Our streamlined processes and bundled services mean you get more value for your investment. We've slashed unnecessary costs to offer you an unbeatable deal.
3. Comprehensive Support: From idea refinement to market launch, our experts will guide you every step of the way. You'll have access to a dedicated project manager who understands your vision.
4. Prototype Development: Need proof of concept? We'll develop a prototype that showcases your idea's potential to investors, partners, and customers.
5. Scalability: As your project gains traction, we're ready to scale up seamlessly. No need to worry about outgrowing our support—we're here for the long haul.
6. Competitive Pricing: Our Rapid Launch Package offers exceptional value for an all-inclusive, flat-rate fee. Say goodbye to hidden costs and unexpected expenses.
7. Guaranteed Satisfaction: We're so confident in our ability to deliver results that we offer a satisfaction guarantee. If you're not thrilled with our progress after the first phase, you'll receive a refund, no questions asked.


Lindora Park, 175 E, 10903, Santa Ana, San José

Public or Private


Seats or staff




  • Ecommerce
  • Healthcare
  • Insurance
  • Legal
  • Payroll
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms



Dayana Fernandez

Year Founded


Countries of fulfillment
  • Costa Rica
  • Build-Operate-Transfer
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Software & Application Development
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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