SupportYourApp

Verified profile

SupportYourApp is a BPO provider headquartered in Delaware.

4.6/5 · Glassdoor
OA500 Top 100, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1,000 - 4,999
Company listing
Delivery countries
5
Company listing
Executive profiles
4+
Updated 27 Oct 2026
News items tracked
1+
Updated 24 Oct 2026

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Overview

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

We provide omnichannel inbound customer and technical support, tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered agentic solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.

We have experience providing customer care outsourcing services to 300+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries.
Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.

What SupportYourApp offers its clients

We provide omnichannel inbound customer and technical support, tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers.
Our AI-powered agentic solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.

Sample highlight service offering of SupportYourApp

- We provide round-the-clock B2C and B2B customer service across multiple channels
- Our flexible, scalable teams are tailored to your business needs
- AI technology helps us deliver faster responses

SupportYourApp's Support Intelligence Hub combines agentic AI and human expertise in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels.

Headquarters
United States, Delaware
Ownership
Private
Industries
Technology & SaaS

Details

Year founded
2010
Countries of fulfillment
Australia, Belgium, Canada, China, Cyprus, Denmark, Finland, France, Germany, Hong kong, Hungary, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Turkey, United Arab Emirates, United Kingdom, United States
Sectors
Back Office Services, Back Office Support, Call Center Services, Customer Service, Customer Support, Inbound & Outbound, IT Services and IT Consulting, Technical Support

Company data

Services & delivery

Where they deliver

30 tracked countries
  • Australia
  • Belgium
  • Canada
  • China
  • Cyprus
  • Denmark
  • Finland
  • France
  • Germany
  • Hong kong
  • Hungary
  • Ireland
  • Italy
  • Japan
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Saudi Arabia
  • Singapore
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States
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Leadership & connections

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About SupportYourApp: Review and comparison

SupportYourApp is a Support-as-a-Service company built to boost your business with excellent customer service and support solutions. Their comprehensive suite of professional support has already assisted more than 200 businesses across the globe.

Founded in 2010, the company has since grown to a support agency that has mastery of over 60 languages and clients in 33 countries. They can provide external support solutions your company needs to cover any gaps in customer relations.

The technologically-enhanced suite of the SupportYourApp services is extensive. Their team can uncork any support bottlenecks your company may be dealing with across a wide swath of business sectors and expertise.

SupportYourApp Outsourcing

SupportYourApp was initially founded in Kyiv, Ukraine. Now the company has 4 offices, 7 global hubs, and 1200+ people on their team. They are working with high-profile clients like MasterCard, SignEasy, Calm, Neil Patel, and more.

SupportYourApp’s BPO services and pricings

SupportYourApp creates opportunities for global businesses using technologically-focused customer support services. Through chat, email, and phone, the BPO can provide services like:

  • Outsourced customer support solutions

  • Comprehensive technical support

  • Ecommerce assistance

  • Live chat support outsourcing

  • Back office support coverage 24/7

  • IT support

  • Outbound telemarketing

The company has more solutions for a wide range of businesses, from startups to unicorn corporations. They offer services that meet GDPR, DMCA, ISO, and PCI security standards council guidelines.

SupportYourApp’s pricing

The company’s pricing will depend on the requirements and needs of each client. The company’s request page provides a comprehensive but straightforward set of questions for obtaining a quote.

You can find the main location’s address, sales email, and phone number at the footer of any given page accessed on their primary website.

How SupportYourApp outshines its competition

SupportYourApp has been in the market for more than a decade. Through this time, the company gained invaluable experience that cannot be understated. Their KPI-boosting services include:

  • A wide variety of call center outsourcing support

  • Phone answering services

  • Detailed technical support outsourcing

  • Assistance with e-commerce customer support

  • Live chat support channels that are available 24/7

  • IT help desk outsourcing for faster scaling

  • Back office support

  • Many more, like startup support, crypto customer services, and order taking

They possess practical support tools, technical and empathetic expertise, and have access to multilingual talent across all major markets. SupportYourApp also offers 24/7/365 customer support.

Key executives

Daria Leshchenko (CEO, Partner)

Daria Leshchenko is the Managing Partner of SupportYourApp. She is a Harvard Kennedy School graduate and has many high-profile accreditations to her name.

Dan Engel (Advisory Board Member)

Dan Engel is a customer acquisitions expert that acts as an advisory board member for SupportYourApp. His previous experiences include working with companies like FastSpring, Picasa, and Google.

SupportYourApp reviews and comparisons

SupportYourApp has received glowing Glassdoor reviews and claimed the 2020-2021 Customer Centricity World Series Award for employee experience. Their past 12 years of experience have grown their knowledge base into an impressive, industry-spanning power source.

SupportYourApp’s contact information

SupportYourApp’s main headquarters is located in:

Headquarters location United States, Delaware

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1(888)9593556.

References

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