$1 mil. - $5 mil.
Alan Adler, Founder & COO
About Outsource Pros: Review and comparison
Outsource Pros is a contact center services firm located in San Diego, California. The firm matches call center partners and business process outsourcing (BPO) with a diverse range of businesses, ranging from Fortune 500 companies and influencers to small businesses and start-ups. The company has offered cost-effective and reliable on-shore and off-shore call center solutions for over 25 years.
Outsource Pros has relationships with over 500 vetted call centers worldwide and has partnered with over 60 call centers. The company is small, with 2-10 employees, which helps clients avoid “bureaucracy or delays common with large organizations.” Outsource Pros will match their clients with the partnered call centers or outsource to the appropriate service.
Outsource Pros Outsourcing
Outsource Pros manages call centers across the globe, which has allowed the firm to gather a wealth of knowledge about the outsourcing and BPO industry. The partnered, vetted call centers can provide a wide array of services across commonly used contact platforms, including telephone calls, text messaging, and chat services, as well as through applications such as iMessage and WhatsApp.
Outsource Pros’s BPO services and pricings
The firm offers a wide range of services, including:
- Lead generation
- IVR (interactive voice response)
- Live transfers
- Technical support
- Polling and surveying services
- Multi-level customer support
- Fundraising services
Because Outsource Pros has forged relationships with call centers worldwide, these services can be offered in many different languages using various contact platforms, including social media support.
Outsource Pros’ pricing
Outsource Pros can offer robust relationship-building network services by working with vetted and partnered call centers, saving clients anywhere between 30-70%. Clients will meet with a representative for an initial consultation to understand requirements and project needs and then choose from a selection of established contact center partners. Clients will be guided through each step and offered support wherever needed.
How Outsource Pros outshines its competition
Outsource Pros is a small company, which allows for a more hands-on approach than clients would receive with larger BPOs. The firm asserts an excellent track record of client satisfaction across various industries, including travel, finance, healthcare, transport, real estate, utilities, retail, insurance, and other telecom companies.
Outsource Pros is available 365 days a year, 24 hours a day, for no additional cost to their clients. They boast a scalable program, which allows them to work with projects of all sizes. According to the company’s website, their longevity in the industry and their repeat business are proof of the quality of the services they provide to their clients.
Alan Adler (Founder and COO)
Alan Adler is the founder and COO of Outsource Pros. He has over 10 years of experience in the telecom industry, serving as a call center manager, vice president of sales, director of procurement, and entrepreneur.
Outsource Pros reviews and comparisons
Outsource Pros is a pioneering contact center and BPO solutions firm in San Diego, California. There are currently no available reviews for the company; however, we recommend a comparison of other small BPO businesses with a global reach.
Outsource Pros’s contact information
Outsource Pros’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (844) 433-2337.