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Professional Answering Service

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About

We started out as a local answering service. In the past decades, with the improved features provided by the telecommunications industry, we have been able to expand our reach.

Headquarters

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Public or Private

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Seats or staff

51-200

Revenue

$1 to $5 million (USD)

Industries

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Highlights

Domain Authority

8

Site traffic

-

OA ranking

-

Glassdoor rating

2.6

CrunchBase ranking

-

Details

Executive

Rob Beecham, President

Year Founded

1972

Countries of fulfillment

-

Sectors

-

Contact information

1-(833)-651-7890

http://www.proans.com/

Social media

-

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About Professional Answering Service: Review and comparison

Proans.com is a traditional contact center solutions and Business Process Outsourcing (BPO) provider. Headquartered in Rialto, California, this BPO firm has provided cost-effective outsourcing solutions to its national market since 1972.

The expanding BPO company focuses on providing personnel-centric BPO solutions that meet and exceed client expectations.

Nearly five decades of experience in the outsourcing industry has allowed Proans.com to expand its operations to the contiguous United States. The company currently reports running with a team of 49 employees and reports an annual revenue of $9 million.

Professional Answering Service Outsourcing

The BPO firm takes pride in its highly professional approach, reliable technological systems, and enjoyable customer experiences. Interested parties can also connect with the company through its contact page.

Additionally, Proans.com is proud to hold offices in multiple major cities across the US, including New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Diego, San Antonio, Dallas, Detroit, San Jose, Indianapolis, Jacksonville, San Francisco, Columbus, and Austin. The company aims to continue its expansion along with its technological growth.

Professional Answering Service’s BPO services and pricings

Proans.com is a traditional call center outsourcing provider that offers its clients the following services:

  • Account setup
  • Scripting
  • Pre-screening calls
  • Dispatching calls
  • 24/7/365 call answering and support
  • Emergency backup services

Examples of industries serviced include but are not restricted to medical services, legal services, municipalities, and insurance agencies—among others.

Proans.com’s pricing

Proans.com offers clients a free 20-minute trial as well as a free quote for prospective clients. Pricing plans range from basic, economy, pro, and premium. Rates start at $60 per month and go as high as $850 per month, depending on the number of call minutes purchased.

Clients can choose annual or semi-annual billing—no credit card required for enrollment. For more information on Proans.com’s various pricing options, prospective clients can visit the company’s pricing page.

How Professional Answering Service outshines its competition

The firm takes pride in its industry-specific call center solutions that provide the following benefits:

  • Excellent quality care and patient guidance
  • Flexible, seasonal support
  • Experienced discretion for doctor dispatch
  • Monthly, semi-annual, or annual billing
  • Advanced screening methods for attorneys
  • Inmate collect call abilities
  • Constituent experience
  • Rapid emergency and disaster response
  • Tailor-created government hotlines

Additionally, Proans.com has been recognized for creating a positive work atmosphere for clients and employees.

Key executives

Rob Beecham (President)

Rob Beecham has been Proans.com’s President since 1997. Beecham is recognized as a well-rounded executive in terms of background and skillset. These include call center expertise, telecommunications, customer experience, extensive telemarketing knowledge, call processing, call center development, marketing communication, and operator management.

Professional Answering Service reviews and comparisons

Proans.com is a traditional cost-effective call center and BPO solutions provider in Rialto, California, founded in 1972. We currently do not offer any reviews or comparisons for Proans.com. However, interested parties are encouraged to compare this company to other small-to-medium-sized BPO firms in the continental United States.

Professional Answering Service’s contact information

Professional Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 1-(833)-651-7890.

References

https://www.glassdoor.com/Overview/Working-at-Professional-Answering-Service-EI_IE1382373.11,41.htm

 

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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