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Visaya KPO


Visaya is a 14-year-old organization with 800 FTEs and growing. We customize solutions and find the right balance of People, Process and Technology to best serve your company’s growing needs while helping you with your bottom line. We serve clients across the globe within these four verticals: Contact Center Solutions, Healthcare Information Management, Finance & Accounting Management, and Information Technology Solutions.

What Visaya KPO offers its clients

At Visaya, we customize solutions and find the right balance of People, Process and Technology to best serve your company's growing needs while helping you with your bottom line.

How Visaya KPO outshines the competition

As a proudly Filipino organization, we draw deeply from a culture of ‘malasakit’, or caring. Client engagement isn’t just a one-off interaction – it’s an opportunity to build a lasting relationship. Following this, we offer a unique brand to your customers, clients, stakeholders and employees by running processes at the highest standards of quality and security, while always showing them the courtesy and consideration for which Filipinos are known.

Visaya KPO company structure

FILIPINO HEART WITH A GLOBAL FRAME OF MIND. Visaya is a family owned business. Visaya's CEO & President currently is part of the Board of Directors of the industry's premier association, the Contact Center Association of the Philippines (CCAP), and has been for the past 10 years.

Sample highlight service offering of Visaya KPO

30 to 60% cost savings as compared to onshore solutions.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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