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CoActivate

About

CoActivate is an established 350+ seater engagement center based in Durban, South Africa. They do not want to be the biggest outsourcer in South Africa, but they strive to be the best, fostering a culture of inclusion, innovation, and continuous improvement. Customer centricity is at the heart of their approach driving repeat business, enhancing customer loyalty, and accelerating business growth.
The charm of CoActivate is easily their culture and their people. Their core values are displayed in the attitudes of their employees and their infectious energy and enthusiasm permeate everything they do.

What CoActivate offers its clients

CoActivate focuses on being an engagement hub for the digitally savvy client and customer. Delivering sales, support, customer
education, and data gathering for our clients to increase their customer’s lifetime value.

How CoActivate outshines the competition

CoActivate has not reinvented the wheel where outsourcing is concerned, instead, they simply start and end with your customers.

CoActivate understands and supports their client’s customer contact strategies, aligning their business activities to achieve the shared objectives. This is core to their offering strengthened by:
A VIBRANT WORKFORCE
COST-EFFECTIVE PRICING
THEIR AGILITY AND EASE OF DOING BUSINESS
ONLINE EXPERTISE
A POWERFUL SALES CULTURE
A LASER FOCUS ON QUALITY"

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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