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Digital Solutions Group

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About

We are a leading 24/7/365 Customer Experience and Technical Support BPO located in Johannesburg, that serves large organisations globally. We deliver Sales, Service and Marketing in an affordable yet comprehensive manner.

What Digital Solutions Group offers its clients

Customer Experience Group or CXG, a South African leading On-Demand BPO and BpaaS service provider, serves 50+ premier consumer-facing corporate, local and international brands. We offer our fully managed and integrated service 24/7/365, aimed at delivering a differentiated and true Omni-channel, integrated Customer Experience.

How Digital Solutions Group outshines the competition

With a 23 year digital track record, we enable businesses to optimise how they serve customers across a continually connected world. We offer an integrated Digital Customer Experience and Technology Service that delivers measurable results for an Always-On World.

Digital Solutions Group company structure

We are a medium to large size boutique BPO that started in 1998 in response to DSG launching www.digitalmall.com. In summary Digital Solutions Group Companies https://www.dsg.co.za consist of:

1. Integrated Customer Experiences (www.cxg.co.za)
2. Cyber Security, Education and Awareness (www.digitalresilience.co.za)
3. Mobile Virtual Network Enablement (www.mvne.co.za)
4. Broadbrand Mobile Advertising (https://www.broadbrand.co.za)
5. Digital Development https://www.dsg.co.za/solutions/digitalise.aspx

Sample highlight service offering of Digital Solutions Group

Please visit here to see a sample of our service offering https://youtu.be/2OImWh1Wc2Y

Effectively today we operate a 600 seat operation that has donated a portion of our business to the Maharishi Institute in South Africa with our operation based on campus. This provides us with access to 750+ students with a minimum tenure of 4 years and allows us to rapidly scale as demand requires.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

-

Industries
  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Education
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Software Tech/IT
  • Telecoms
  • Transportation

Highlights

Domain Authority

34

Site traffic

-

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Brandon Meszaros, CEO

Year Founded

1998

Countries of fulfillment

-

Sectors
  • Customer Service
  • Digital & Content Marketing
  • Software & Application Development
Contact information

0861 374 374

https://www.dsg.co.za/

Social media

About Digital Solutions Group: Review and comparison

DSG is a strategic customer experience group and Business Process Outsourcing (BPO) service provider based in Johannesburg, South Africa. The group, which focuses on digital solutions in business, was founded in 1998 and has been a technologically advanced firm. 

Originally designed as a technology partner for retailers seeking to create new marketing channels in e-commerce, DSG has earned several awards over the last couple of decades.

DSG currently employs between 200 and 500 employees who provide on-demand customer experience services along with a host of other information technology provisions. 

Digital Solutions Group Outsourcing

DSG works hard to create a continually connected customer environment for businesses. They offer integrated digital customer experience and technology services out of South Africa globally, partnering with notable brands such as Starbucks, KFC, Virgin, and TransUnion. 

DSG is also a proud member of MMA Global and IAB South Africa, the latter of which is a global network connecting over 150 leading media companies, brands, and technology firms focused on empowering the digital marketing space through change and solutions. 

Digital Solutions Group’s BPO services and pricings

DSG’s award-winning solutions include a wide range of technologies and innovations:

  • Digital customer experience
  • Mobile app development
  • Event experience management
  • Social media customer experience
  • Enterprise app development
  • Web development
  • Mobile advertising
  • Native advertising
  • Cyber security & resilience
  • Mobile virtual network enabler

The impactful firm covers everything from voice interaction solutions to mobile app development with the goal of creating memorable experiences to drive customer retention across all digital mediums. 

DSG’s pricing

DSG isn’t forthright about its pricing, but based on its partnerships with well-known brands, it’s assumed that they provide their services at competitive market prices. Fill out DSG’s online form to get in touch about pricing. The group has several awards to show for their work over the last 20+ years. 

How Digital Solutions Group outshines its competition

DSG’s Founder and CEO has said that “the most powerful brands will be customer-centric,” and DSG stands behind that promise by helping businesses become customer advocates through:

  • Fully managing and integrating customer experience across multiple touchpoints
  • Effectively utilizing an award-winning development team and design studio to achieve business growth
  • Applying cutting-edge technology to enhance brand awareness and customer loyalty
  • Focusing on the cyber threat landscape to minimize organizational vulnerability

In addition, the firm relies on the “DSG Difference,” which is a commitment to build comprehensive and innovative business solutions and relationships for a mutual return on investment. 

Key executives

Yaron Assabi (Founder)

Yaron Assabi is the Founder of DSG and has consistently advocated for a customer-centric approach to business success. 

Brandon Meszaros (CEO)

Brandon Meszaros has been Chief Executive Officer (CEO) since 2016, having accelerated through several positions, including Managing Director, COO, and CIO. Brandon has over 20 years of professional experience in leadership and contact center management.

Digital Solutions Group reviews and comparisons

DSG provides a 24/7/365 approach to customer and digital experience services for an “always-on world” in South Africa. We do not currently have any reviews for DSG, but it’s comparable to other global BPO firms within South Africa and other major countries.

Digital Solutions Group’s contact information

Digital Solutions Group’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0861 374 374.

Digital Solutions Group news, podcast & articles

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Digital Solutions Group videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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