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Digital Solutions Group


We are a leading 24/7/365 Customer Experience and Technical Support BPO located in Johannesburg, that serves large organisations globally. We deliver Sales, Service and Marketing in an affordable yet comprehensive manner.

What Digital Solutions Group offers its clients

Customer Experience Group or CXG, a South African leading On-Demand BPO and BpaaS service provider, serves 50+ premier consumer-facing corporate, local and international brands. We offer our fully managed and integrated service 24/7/365, aimed at delivering a differentiated and true Omni-channel, integrated Customer Experience.

How Digital Solutions Group outshines the competition

With a 23 year digital track record, we enable businesses to optimise how they serve customers across a continually connected world. We offer an integrated Digital Customer Experience and Technology Service that delivers measurable results for an Always-On World.

Digital Solutions Group company structure

We are a medium to large size boutique BPO that started in 1998 in response to DSG launching In summary Digital Solutions Group Companies consist of:

1. Integrated Customer Experiences (
2. Cyber Security, Education and Awareness (
3. Mobile Virtual Network Enablement (
4. Broadbrand Mobile Advertising (
5. Digital Development

Sample highlight service offering of Digital Solutions Group

Please visit here to see a sample of our service offering

Effectively today we operate a 600 seat operation that has donated a portion of our business to the Maharishi Institute in South Africa with our operation based on campus. This provides us with access to 750+ students with a minimum tenure of 4 years and allows us to rapidly scale as demand requires.



Public or Private


Seats or staff




  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Education
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Software Tech/IT
  • Telecoms
  • Transportation


Alexa ranking


Domain Authority


Site traffic


OA ranking


Glassdoor rating


CrunchBase ranking





Year Founded


Countries of Fulfillment


  • Customer Service
  • Digital & Content Marketing
  • Software & Application Development
Contact information
Social media

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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