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HR Knowledge

4.0/5 • Glassdoor rating


HR Knowledge makes it our mission to demystify the complex and daunting process of HR Management. We offer many human resources services such as managed payroll, employee benefits, and support services, such as employee handbooks, training, recruiting, and much more. We deliver seamless HR services through personalized approaches ranging from full-service HR Solutions to stand-alone models. By partnering with HR Knowledge to manage HR, Benefits, and Payroll, companies improve efficiencies, reduce operating costs, and minimize legal risk. Our solutions fit companies of all sizes and across every industry. Whether you run a start-up or have thousands of employees, we adapt to fit your needs and resources.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Lisa Weir, Assistant Manager, Benefit Services

Year Founded


Countries of fulfillment




Contact information

(508) 339-1300

About HR Knowledge: Review and comparison

HR Knowledge is a full-service human resources (HR) and Business Process Outsourcing (BPO) solutions company. Headquartered in Mansfield, Massachusetts, the BPO has simplified human resource processes, improved efficiency, reduced operating costs, and minimized legal risks for a wide range of industries since 2001.

HRK combines the Administrative Services Organization (ASO) and Professional Employer Organization (PEO) offerings at a more competitive price. 

As can be seen on their website, the company’s stated differentiator lies in exceeding industry expectations for client experiences. “Concierge-level service” accompanies human resource service solutions like managing payroll, employee benefits, employee handbook services, training, recruiting, and more.

The company has over two decades of experience and claims to service every industry, from start-ups to enterprise companies. They currently report having 67 employees and annual revenue of $10 million.

HR Knowledge Outsourcing

HR Knowledge takes great pride in demystifying HR management processes and offering a passionate customer experience for clients big and small. A full suite of client-tailored HR solutions is offered, including managing HR processes, benefits, and payroll. In addition, the BPO has active social media channels for clients to connect through, such as Facebook, LinkedIn, and Instagram.

The BPO company promotes the hashtag #WeAreHR to showcase its services in a user-friendly manner on social channels, is a member of the Hilb Group Company, and distinguishes itself from cloud-based technology companies providing HR services.

HR Knowledge’s BPO services and pricings

HR Knowledge is a full-service human resource outsourcing solutions provider. The services they offer are as follows:

  • Payroll management
  • Employee benefits
  • HR support
  • Recruiting
  • Employee training
  • HRIS/ADP optimization
  • Proprietary HR technology
  • Compliance and risk management
  • Reporting and benchmarking
  • Concierge-level service

The BPO offers its services to companies across all industries.

HR Knowledge’s pricing

HR Knowledge handles pricing on an individual client basis depending on the size and needs of the company. In addition, the company promises a reduced cost through its strategic combination of ASO and PEO organizational models.

Interested parties can reach out for quotes through the company’s “See How It Works” dialog box on their homepage.

How HR Knowledge outshines its competition

Each page on their company site speaks to their dedication to offering simplified full-service HR solutions and industry-best tools and connections. To better understand what customers can expect, we provide the following list:

  • World-class benefit carriers
  • Progressive plan designs
  • Cutting-edge tools
  • ACA compliance
  • COBRA compliance
  • ERISA compliance
  • Maximized employee engagement
  • Tailor-created, managed, and updated benefit plans
  • Direct education and communication with employees
  • Online open enrollment
  • Performance management
  • Compensation planning
  • Cloud-based I-9
  • Online onboarding
  • Recruitment, time, and attendance monitoring

Key executives

Ken Bettenhauser (Managing Director)

Ken Bettenhauser is the co-founder, managing director, and past president of HR Knowledge. He’s led the company’s benefits department since 2002. His skillset and experience come from benefit consulting, benefit compliance, payroll processing management, human resource outsourcing, ADP optimization and consulting, and HRIS implementation services.

Lisa Weir (Assistant Manager, Benefits Services)

Lisa Weir has worked as the assistant manager in the benefits service department for HR Knowledge for over two years. She’s been with the company for more than five years with well-rounded industry experience as a vice president and business analyst, paralegal, and financial portfolio client assistance.

HR Knowledge reviews and comparisons

HR Knowledge is a full-service human resources BPO company that offers simplified solutions and a great customer experience. Their office is based in Mansfield, Massachusetts. Glassdoor reviews show a strong business outlook, healthy work and home life balance, a great work environment, and employee growth potential.

HR Knowledge’s contact information

HR Knowledge’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (508) 339-1300.


HR Knowledge news, podcast & articles

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