Pronto

Pronto is a Business Process Outsourcing company capable of delivering one-of-a-kind solutions to meet specific needs. The company is a success-driven collective with expertise in technical support and human resources challenges.

Since its establishment, Pronto has been responsible for providing multilingual services to clients who trust the company with their growth and client relationships. This firm has assisted businesses like Cargo Expreso, Grupo Almo, Energuate, and more. 

With outsourcing and BPO experience in many industries, the company sticks true to its core values and principles in whatever it does. Clients can expect quality services offered with the highest integrity, innovation, and safety.

The firm currently has four locations, with a fourth planned for the US. The company’s headquarters are in Guatemala, with a secondary location in the same country, a third in El Salvador, and a fourth in Honduras. This BPO also intends to expand into the United States to make its goals of helping companies across the globe more achievable.

Pronto is a versatile BPO that can offer excellent support and customer care solutions worldwide. Some examples of the quality services they provide include: 

• Establish client connections and get customers to understand the uniqueness of each brand
• Modify and adapt solutions to clientele to maximize return on investment
• Objective planning and management to meet goals on a clear timetable
• Comprehensive call center management

The company has years of experience across industry verticals aiming to expand continuously, just like their clients.

Pronto’s pricing

The pricing for services this firm provides will depend heavily on the needs of each unique client. The business includes a contact form towards the bottom of its website. This page also contains the addresses for each of their existing locations and phone numbers for getting in touch with them.

The wide range of services provided by this BPO help companies control the growth of their company from recruitment to quality offering provision. Some of their specific services include:

• Business-to-business solutions that grant companies the ability to easily and quickly conduct e-commerce transactions
• Comprehensive networking and communication support and establishment
• Project management services
• Business consulting across industry verticals of all sorts

The company takes pride in ensuring each customer involved in its business is treated as a unique entity. No two clients represent the same service potential. This has helped the firm achieve a 96% level of customer satisfaction throughout over 100 projects.

Luis Fernando Molina Cassiano (CCO)

Luis Cassiano is the chief customer officer at the company. His duties revolve around the proper management of client relations with their customer base. He has remained dedicated to this role for over seven years.

This company keeps an active blog for tracking recent accomplishments and involvements with the broader business community. You can find similar interactions and postings throughout the company’s social media channels, like its Facebook and Twitter accounts.

Pronto’s main headquarters is located in:

Avenida Reforma 6-39 Zona 10, Centro Corporativo Guayacán, Tercer Nivel, 01010, Guatemala, Guatemala

Further, you may virtually reach out the company through the following contact information:

Website https://www.prontobpo.com

LinkedIn https://www.linkedin.com/company/pronto-bpo

Facebook https://www.facebook.com/prontobpogt/

In addition, you may email them at [email protected] or call +502 2414-4444.