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2nd Office

3.5/5 • Glassdoor rating


2nd Office is your eCommerce outsourcing partner in growing your online business. We are a highly-specialized, Philippine based company that offers a variety of solutions in supporting eCommerce front and back office operations, startups, tech companies, accounting firms, marketing agencies, web development and design companies.

What 2nd Office offers its clients

We offer a variety of solutions primarily focused in supporting e-commerce front and back office operations as well as technology solutions and services, quality engineering and assurance, data engineering and analytics, cloud infrastructure support and security and process engineering services.

How 2nd Office outshines the competition

With over 6 years of history and 80+ clients in a range of industries all over the world, 2nd Office is well positioned to meet the requirements of the business operation needs whether it is Not only is 2nd Office capable in meeting your back office needs, we have recently begun offering our technology services to have 360 degree coverage on your business needs.

2nd Office company structure

We are a multinational corporation with offices in India, Ireland, Philippines, and the United States.

Sample highlight service offering of 2nd Office

Dedicated resource services with premium tools using our software partner, Zendesk. We will waive service fees to all clients who will be joining us using Outsource Accelerator.



Public or Private


Seats or staff



$5 mil. - $10 mil.





John Agatep, Business Development

Year Founded


Countries of fulfillment




Contact information


About 2nd Office: Review and comparison

The goal of 2nd Office Inc. is to provide eCommerce services to companies to help the business grow and become strong competitors in their respective fields.

Located in the Philippines, 2nd Office is known as a top competitor in the business of virtual assistants. It is helping companies meet the demands of data entry, customer service, content development, managing inventory, graphic and website design. They also specialize in many other tasks associated with outsourcing.

2nd Office serves three top markets worldwide; the US, Australia, and the United Kingdom. With a headquarters in Antipolo City, Rizal, 2nd Office has between 201 – 500 employees.

2nd Office Outsourcing

From the headquarters in the Philippines, 2nd Office represents the Top 100 sellers on Amazon, some of the top retailers, and various companies in retail, software, automotive, technology, and healthcare. industries

Offices in the Philippines have expertly trained employees based in offices located in Manila.

The outlook of the 2nd Office regarding their company’s culture, development, management, and employee recruitment is how they stay above the competitors. They thrive on maintaining a healthy outlook on their outsourced staff and believe that keeping the employee happy will result in a thriving workforce.

The retention of 2nd Office employees is high, allowing the customer to maintain and build a good working relationship with the same employees over time. Keeping the same employees on staff will increase knowledge and higher production quality of service provided to your business. 

In 2021, 2nd Office had revenue of 9 million dollars.

2nd Office’s BPO services and pricings

2nd Office is an outsourcing firm specializing in eCommerce and offers services that will help optimize your company’s growth in the following areas:

  • eBay Store Design
  • Market Research
  • Photo Editing
  • Optimization and Listing Creation
  • Competitor Analysis
  • eCommerce Assistance
  • Customer Support
  • Blogging
  • Web Development
  • SEO copywriting

2nd Office pricing

With 2nd Office, you are not only getting quality service that will help put you above your competition, but they advertise that you will save as much as 70% of the cost of labor.

How 2nd Office outshines its competition

At 2nd Office, their beliefs on running a successful business are with how they treat their clients. They continually maintain a high level of professionalism while maintaining a relationship with their clients formulated to create an environment that employees and customers will respect.

Some of the other ways that 2nd Office ensures quality within their own company that translates to better performance within your company include:

  • Service Excellence
  • Accountability 
  • Innovation
  • Teamwork 
  • Diversity
  • Integrity

There are many ways that 2nd Office maintains a solid foundation of trust with their clients while maintaining a high rate of profitability. A strong foundation of ethics, morals, accountability, and honesty are only some of the ways the 2nd Office outshines its competition.

Key executives

Carlo Silva (CEO)

Carlo Silva is the founder of 2nd Office and founded the company on January 1, 2012. He has more than ten years of experience with eCommerce in America alone and solutions to help companies grow without the employees feeling overwhelmed since he was 18 years old.

2nd Office reviews and comparisons

With 2nd Office, you get an experienced eCommerce company that will help you build your business and client base through innovative technologies and by being there to answer calls, any questions, and fill orders that you may not have time to do. 


2nd Office’s contact information

2nd Office’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-347-762-8995.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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