VOIZ

VOIZ is an all-in-one remote customer experience marketplace. It provides a curated CX talent pool and selected contact centers for outsourcing customer experience (CX) processes. 

With VOIZ, companies, and customer experience teams can seamlessly transition their CX operations from legacy systems to a self-serve people-plus platform.

VOIZ offers two CX operating models: 

• DIY – Companies can post CX jobs and build their own CX team.
• Outsource – Companies can outsource their CX processes and hire a pre-existing CX team.

From customer support to telesales, VOIZ enables companies to streamline their customer experience processes across multiple channels, such as voice, email, and chat.

By adopting an Opex (operational expenditure) model, companies using VOIZ can save significant time and costs. 

VOIZ provides seamless scalability, allowing businesses to ramp up or down as needed, resulting in cost advantages.  

The platform also simplifies the hiring process for CX jobs and handles the day-to-day customer experience operations, providing a comprehensive and efficient solution.

VOIZ services and pricings

Below are the services offered by VOIZ:

• Customer service – VOIZ employs skilled and trained representatives to assist customers with their inquiries, concerns, and issues. 
• Recruitment – The firm’s recruitment services uphold high ethical standards in all interactions. 
• Data processing – VOIZ helps organizations gather data from various sources, including websites, social media, IoT devices, and traditional databases. 
• Telecalling –  It offers efficient and professional telemarketing services to help businesses connect with their target audience and achieve their sales goals.
• Executive assistance – VOIZ provides dedicated and reliable support to executives and professionals, helping them manage their tasks and responsibilities efficiently and precisely.
• Technical support – The company’s technical support team is your trusted partner for resolving technology-related issues and providing expert guidance to ensure smooth operations and optimal performance.
• Sales – VOIZ is committed to driving growth and success for your business through strategic sales solutions, a dedicated team, and a customer-centric approach.
• Online reputation – It specializes in managing and enhancing your digital presence, ensuring a positive and influential image across various online platforms.

VOIZ pricing

The rates are customized and dependent upon each customer’s and clients’ sought services. 

However, VOIZ provides a free consultation. Talk to VOIZ’s experts and know more about its offered services and rates.

Below are the services offered by VOIZ:

• Customer service – VOIZ employs skilled and trained representatives to assist customers with their inquiries, concerns, and issues. 
• Recruitment – The firm’s recruitment services uphold high ethical standards in all interactions. 
• Data processing – VOIZ helps organizations gather data from various sources, including websites, social media, IoT devices, and traditional databases. 
• Telecalling –  It offers efficient and professional telemarketing services to help businesses connect with their target audience and achieve their sales goals.
• Executive assistance – VOIZ provides dedicated and reliable support to executives and professionals, helping them manage their tasks and responsibilities efficiently and precisely.
• Technical support – The company’s technical support team is your trusted partner for resolving technology-related issues and providing expert guidance to ensure smooth operations and optimal performance.
• Sales – VOIZ is committed to driving growth and success for your business through strategic sales solutions, a dedicated team, and a customer-centric approach.
• Online reputation – It specializes in managing and enhancing your digital presence, ensuring a positive and influential image across various online platforms.

VOIZ pricing

The rates are customized and dependent upon each customer’s and clients’ sought services. 

However, VOIZ provides a free consultation. Talk to VOIZ’s experts and know more about its offered services and rates.

VOIZ has a pool of over 200,000 telecallers and serves over 400 clients. It provides a platform for companies to hire, train, and fulfill their work requirements with ease.

For businesses, VOIZ offers a dual approach to utilizing their platform. Companies can handle their tasks themselves by hiring and training remote talent through VOIZ. They can fully benefit from the flexibility and scalability of using ready-for-remote resources. 

Alternatively, businesses can outsource their work to VOIZ’s managed services team, saving costs and ensuring efficient delivery.

VOIZ supports businesses by reducing costs associated with hiring, administration, infrastructure, and maintenance. 

Service providers like BPOs, call centers, contact centers, and agencies can also engage with VOIZ by bidding for projects posted by companies and operationalizing them on the platform using independent talent. 

It allows service providers to achieve significant cost savings and deliver high-quality work without incurring marketing and sales costs. 

VOIZ presents a growth opportunity for service providers to expand their business exponentially.

Rajesh Bernard (Co-Founder & CEO)

Rajesh Bernard manages the entire company. He places a particular emphasis on top-line and bottom-line performance, strategy development, product marketing, sales operations, delivery, and investor relations.

Vineet Patil (Co-Founder & Business Owner)

Vineet Patil began his entrepreneurial journey with online gaming in 2010 and exited the venture in 2018 when the company was sold to an Irish operator. 

In the same year, in 2018, he and his team founded Laundrokart, an online laundry marketplace that has since become the largest laundry operator in Bangalore. 

Currently, Vineet is focusing on building VOIZ, a venture-funded tile jobs marketplace powered by gig talent.

VOIZ does not currently have external, independent assessment or feedback available from customers, clients, or other organizations.

VOIZ’s main headquarters is located in:

Obeya Verve, GF, 5th Main, HSR Layout - Sector 6., 560102, Bengaluru, Karnataka

Further, you may virtually reach out the company through the following contact information:

Website https://www.voizworks.com

LinkedIn https://www.linkedin.com/company/voizworks/

Facebook https://www.facebook.com/voizworks/

In addition, you may email them at [email protected] or call +91 96866 68179.