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3.8/5 • Glassdoor rating


RuralShores is world’s largest rural BPO with operations in 17 centers spread across 8 states.
RuralShores works with several bluechip marquee clients of global repute and handles more than 100 complex processes through voice and non-voice services.

RuralShores also helps organizations in retail and FMCG penetrate into rural markets and increase their market share through its feet on street support and financial inclusion services.



Public or Private


Seats or staff



$250 mil. - $500 mil.





Murali Vullaganti, Founder & Director

Year Founded


Countries of fulfillment




Contact information

(91)80 2841 2300

About RuralShores: Review and comparison

RuralShores Business Services Pvt Ltd. is a global outsourcing company with over fifteen office locations and a mission to provide continuous employment to young employees in rural regions of India. This company is a social enterprise, combining high-quality skills and experience from a stellar team and staff, with the effort to provide sustainable work and support for students and young people living in rural areas.

The firm offers both non-voice and voice services for a wide range of industries and companies worldwide. RuralShores Business Services aims to provide support and development strategies to rural-based retail companies and markets while expanding the staffing model to gain employment to 100,000 staff. The firm currently operates with over 2,500 employees and was founded in 2008.

RuralShores Outsourcing

RuralShores Business Services’ headquarters is in Bengaluru, Karnataka, India, and there are over fifteen locations throughout the country. The company aims to make a social impact while delivering high-quality outsourcing services in technology, administration, customer service, and back-office support through various online and virtual platforms.

The firm offers opportunities to employees to help them meet the income needs of their families while supporting their education goals, employment for women, and support within their communities, so they do not have to plan on expensive relocation to urban centers.

RuralShores’s BPO services and pricings

RuralShores Business Services is a quickly expanding firm with impressive socially sustainable goals and support for employees and clients. The firm offers a wide range of services, including:

  • Technical services for clients and customer tech support
  • Processing forms and transactions
  • Voice and non-voice services
  • Technical testing
  • Support in local languages
  • Skills development for staff and ongoing training
  • Business development services
  • Marketing strategies
  • Retail support, customer service, and satisfaction surveys

The firm provides a competitive, cost-effective level of support for ongoing, day-to-day services and large-scale corporate projects for various companies.

RuralShores Business Services’ pricing

RuralShores Business Services offers pricing that’s custom to each client’s corporate and customer service needs. The firm offers contact details, including email, office location, and phone information.

How RuralShores outshines its competition

RuralShores Business Services stands out from competitors due to its dedication to serving rural communities in India, providing sustainable employment, and offering continuous training and skills development for career success. The firm also offers excellent innovative solutions to clients, including:

  • Flexible staffing options for all company sizes and industries
  • Innovative technology and lasting solutions for global customer support and tech systems.
  • Hiring youth from rural communities and offering comprehensive training and corporate opportunities for career development and expert-level service

RuralShores Business Services is recognized as a global leader in sustainable solutions while providing high-quality outsourcing services.

Key executives

Murali Vullaganti (Founder and Director)

Murali Vullaganti is the founder and director of RuralShores Business Services, established in 2008, and served as the CEO until 2020. He previously was also the CEO of Xansa and graduated with a Master’s degree in Computer Science at the Birla Institute of Technology and Science.

RuralShores reviews and comparisons

RuralShores Business Services is a member of NASE and received recognition and awards, including the Asia Best Business Awards Best BPO in Singapore in 2012 and the Bronze award in the Lifestyle and Social Impact category at the Edison Awards in 2012 New York.

RuralShores’s contact information

RuralShores’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (91)80 2841 2300.


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