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MPL Contact

3.4/5 • Glassdoor rating


mplcontact – expert contact centre solutions for your outsourcing, overflow and out of hours needs.

As one of the UK’s leading provider of outsourced contact centre solutions, mplcontact are the specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast, Sutton Coldfield and Winchester.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Paul Macildowie, CEO and Owner

Year Founded


Countries of fulfillment




Contact information


About MPL Contact: Review and comparison

MPL Contact is an advanced contact management system that can help simplify your daily operations. It’s designed to make it easier for businesses and organizations of all sizes to manage their contacts, track customer interactions, and stay connected with customers in a secure environment. 

With its powerful features, MPL Contact helps streamline communications so you can focus on providing the best service possible. Realizing the potential of MPL Contact and capitalizing on its capabilities can assist you in optimizing your operations while keeping everything running smoothly.

MPL Contact’s most recently reported revenue is 13.7 million. 

MPL Contact Outsourcing

MPL Contact is a contact management platform that helps users organize and manage their contacts more efficiently. MPL Contact offers a user-friendly interface to store, search and modify contact data. With MPL Contact, users can create custom groups for their contacts and easily share information with them.

MPL Contact’s BPO services and pricings

MPL Contact offers a range of features designed to help users better manage their contacts. 

The platform facilitates users to accumulate all their contact data in one spot, comprising names, emails, phone numbers, addresses, and annotations about each individual or business they are linked with. 

Users can establish reminders to ensure they never overlook significant dates, like anniversaries or birthdays, so they can stay connected with those close to them. The platform’s filters permit users to rapidly pinpoint specific contacts based on criteria such as job titles or geographical areas.

MPL Contact pricing

MPL’s services are affordable and comprehensive compared to other competitors. While some may believe they’re able to handle their business contacts and communication themselves, it’s best to rely on the services of others to ensure quality control and timely response.

How MPL Contact outshines its competition

MPL Contact allows users to store individual contacts as well as groups or lists. Individual contacts can be included by inputting data such as name, email address, telephone number, and so on; meanwhile, lists/groups of contacts can be established from existing contact databases or imported from other sources like CSV files. Additionally, users have access to advanced segmentation options for targeting specific audiences with relevant content.

Key executives

  • Julie Warhurst, Head of Contact Center Operations. 

Julie started at MPL as a contact center advisor. Due to her management experience and organizational capabilities, she climbed the corporate ladder to become the Head of Contact Center Operations in 2014. 

  • Cleo Thomas, Training Manager 

Like Julie, Cleo started as a contact center advisor. She was promoted through the company until 2011 when she reached her role as Training Manager. Cleo oversees lower-level training advisors and quality officers. 

MPL Contact reviews and comparisons

By using MPL Contact you’ll save time on managing your contact list since everything is stored in one place and easily accessible when needed. Its advanced segmentation capabilities also allow you to target specific audiences with tailored content, which increases engagement levels significantly compared to generic mass mailings sent out without any personalization involved. 

MPL Contact’s contact information

MPL Contact’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 8000125408.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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