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eBSEG

3.3/5 • Glassdoor rating

Overview

eBSEG “e-Business Solutions Enabling Group”, is an AI-driven digital transformation and omnichannel solutions provider with 25+ years of experience, helping enterprises enhance customer experience through innovative AI, onboarding, automation, and engagement solutions. Platform in North America and EMEA.

eBSEG Introducing CEEP, Customer Experience & Engagement Omnichannel Portal Platform (One UNIFIED Platform Addressing All Channels Seamlessly) for Banking, Insurance, Wealth Management Companies, or any other Financial Service Industry.

Our Omnichannel Solutions include:
– Digital Banking Solution.
– Digital Insurance Solution.
– Digital Sales and Onboarding Platform.
– Digital Trading Solution.
– Mobile Queuing Solution.
– Digital Chatbot Platform.
– Digital Messaging Engagement Solution.
– Digital Self-Service Solution.
– Digital Customer Assistance Solution.
– Digital Patient Assistance Solution.

What eBSEG offers its clients

eBSEG Omnichannel platform enables organizations to create, manage, and optimize secure Omnichannel Customer interactions and best of all, it is intended for Business Marketing teams that demand agility and flexibility without dependence on IT and development resources.

How eBSEG outshines the competition

We Redesigned to deliver Next-Gen Digital Omni CX Solutions which include:
- AI-Driven Digital Banking Solution.
- AI-Driven Digital Insurance Solution.
- Digital AI Chatbot Platform.
- Digital Agentic AI Solutions.
- Digital Generative AI Solutions.
- Digital Messaging Platform.
- Digital Sales and Onboarding Platform.
- Digital Trading Solution.
- Mobile Queuing Solution.
- & More.

eBSEG company structure

eBSEG "e-Business Solutions Enabling Group", is a Global premier solution provider for omnichannel solutions. A company specialized & a premier provider of front-end, Omnichannel Platform since 2000 in North America and EMEA.

Sample highlight service offering of eBSEG

eBSEG has more than 25 years of experience in the software market field for financial service industries.

We provide end-to-end software development services that help businesses accelerate their digital transformation.

This experience enables us to provide our resources to help other companies create a solution that meets your needs.

Our team of experts works with businesses of all sizes to assess their specific needs and requirements.

Our outsourcing software development contains the development team, UI/UX team, and Quality Control team in place.

The advantage of that is also Staff Augmentation, which means we add to your own team. This way, you can get the best of both worlds: the flexibility of outsourcing with the benefits of staff augmentation.

We have various outsourcing services types; nearshore software development team, offshore software development team, onshore software development team, and hybrid team.

Headquarters

Taqseem Laselky, New Maadi, 11742 , Cairo, Egypt

Public or Private

private

Seats or staff

100-249

Revenue

$25 mil. - $50 mil.

Industries
  • Business Consulting and Services
  • Financial Services
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Professional Services
  • SaaS
  • Software Tech/IT
  • Tech support

Details

Executive

Mohamed Azmy

Year Founded

2000

Countries of fulfillment
  • Africa
  • Canada
  • Egypt
  • Lebanon
  • Saudi Arabia
  • United Arab Emirates
  • United States
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
Contact information

+20 2 25162268

marketing@ebseg.com

https://www.ebseg.com

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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