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Outsourced

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About

Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and 500 staff dedicated to over 200 international clients, we specialize in providing professionals of the highest standards who continue to exceed our client’s expectations.

We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

What Outsourced offers its clients

We specialise in providing dedicated full-time offshore staff to international companies looking to build a quality remote staffing team in the Philippines. Our goal is to find and place exceptional offshore staff that will stay with you for years to come and who will constantly exceed your expectations. With Outsourced you can hire dedicated offshore staff in the Philippines and save up to 75% compared to hiring locally.

Our Philippines offshoring services cover ten key industries including: Information Technology (I.T.), Contact Center, Professional Services, Creative, Marketing, Administration, Finance, Education, Healthcare and Engineering.

How Outsourced outshines the competition

Outsourced is an award-winning premium ISO Certified (quality systems and information security) staff outsourcing provider dedicated to delivering quality assurance and providing professionals of the highest standard.

We recognise that the investment in your remote staff is imperative to the operation and success of your business. Therefore we provide the top 5% of candidates deemed to possess the superior skill level, culture fit and quality of character essential for your organisation.

As well as providing your remote staff with a fantastic working environment, equitable salaries and health cards (among other incentives) we also organise regular team events to ensure they are happy and feel rewarded for their hard work. Employee happiness, retention and productivity increases when we prioritise mental health and well being by mixing work and play. We are proud of our ethical outsourcing practices and our achievement to consistently retain more than 95% of our staff with a very low attrition.

Our mission is to provide exceptional offshore staff and premium services that ensure the ongoing growth and success of our clients, driven by our passion for excellence and uncompromising commitment to quality. Our vision is to be internationally renowned for delivering high quality offshore staffing services.

Outsourced company structure

Outsourced is Philippines Incorporated with Australian and Philippine Directors and Shareholders. providing specialist Digital Qualified staffing, back office, and both inbound and Outbound business development staff.

Sample highlight service offering of Outsourced

Try our on-demand services with no major commitment to feel comfortable and secure in your knowledge that you have chosen the correct Outsourcing Partner.

Headquarters

18th Floor, Citibank Square Eastwood City Cyberpark, Bagumbayan, Quezon City, 1110 Metro Manila

Public or Private

Public

Seats or staff

500+

Revenue

Unknown / Non-Applicable

Industries
  • Construction Renovation
  • Education
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • Legal
  • Mining
  • Public Utilities
  • Real Estate
  • Retail
  • Software Tech/IT
  • Transportation
  • Travel
  • Utilities

Highlights

Alexa ranking

6,813,790

Domain Authority

24

Site traffic

934

OA ranking

-

Glassdoor rating

3.9

CrunchBase ranking

-

Details

Executive

Mike Larcher, Founder & CEO

Year Founded

2012

Countries of fulfillment
  • Philippines
Sectors

-

Contact information

1300 784 768 / +61 2 8484 0400 / +44 208 077 0964

https://outsourced.ph/

Social media

-

About Outsourced: Review and comparison

Outsourced is one of the top outsourcing companies in the Philippines, offering high-quality offshore staffing and dedicated remote staff services. Outsourced provides the most efficient, qualified workforce members who consistently perform beyond expectations, providing top-notch offshore solutions to all of its clients.

From its cutting-edge offices in Quezon City, Manila, Outsourced makes it possible for its client companies in a wide range of industries to scale quickly, rapidly, and cost-effectively by providing dedicated remote staff.

Outsourced Outsourcing

Outsourced follows a simple process for providing BPO services to its clients:

  1. Clients provide Outsourced with a job description.
  2. Outsourced recruits talented professionals.
  3. The staff reports to the client daily.
  4. Outsourced manages the operations.

Outsourced offers three types of team setups: home-based staff, flex desk staff, and office-based staff.

Outsourced’s BPO services and pricings

Outsourced provides the following services:

Information Technology

  • Web Development
  • Software Development
  • Programming
  • Mobile Application Development
  • Game Development
  • Tech Support Engineer
  • Data Visualization
  • Design Engineer
  • QA Testing
  • Technical Consulting
  • Security Analysis
  • Network Engineering
  • Webmaster
  • System/Network Admin
  • Artificial Intelligence Developer
  • Virtual Reality Developer
  • Augmented Reality Developers
  • Software Engineer
  • Systems Analyst
  • Business Analyst
  • Managed Services

Contact Center

  • Customer Service
  • Live Chat Support
  • Telemarketing
  • Technical Support
  • Upsell & Cross-sell
  • Collections
  • Data Cleansing & Validation
  • Lead Generation
  • Customer Acquisition
  • Customer Retention
  • Account Management
  • Telesales
  • Call Center Services
  • Customer Care
  • Help Desk
  • E-Commerce Support
  • Reservation Agent

Professional Services

  • Project Management
  • Operations Management
  • Legal
  • Recruitment
  • Performance Management
  • Consulting
  • Knowledge Process Outsourcing
  • Business Process Analysis
  • Logistics Support
  • Human Resources
  • Paralegal
  • Geologist
  • Travel Advisor
  • Procurement Specialist
  • Actuary
  • Compliance Officer

Creative

  • Web Design
  • Graphic Design
  • Creative Writing
  • Proofreading
  • Game Moderation
  • Photo Editing
  • Industrial Design
  • UX Design
  • 3D Modeling
  • Animation
  • Storyboard Art

Marketing

  • Digital Marketing
  • Search Engine Optimization
  • Search Engine Marketing
  • Social Media Marketing
  • Content Moderation
  • Media Planning and Buying
  • Marketing Analytics
  • Data Analysis
  • Content Marketing
  • Email Marketing
  • Visual Merchandising

Admin and Data Processing

  • Data Entry
  • Data Processing
  • Virtual Assistance
  • Transcription
  • Website Support
  • Procurement
  • Secretarial
  • Personal Assistance
  • Administrative Support
  • Community Moderation
  • Real Estate Support
  • E-Commerce Admin
  • Executive Assistance
  • Document Controller
  • Administrative Assistant

Financial Services

  • Accounting
  • Bookkeeping
  • Financial Advice
  • Accounts Payable
  • Accounts Receivable
  • Payroll Processing
  • Financial Analysis
  • Debt Collection
  • Underwriting
  • Loan Processing
  • Paraplanning
  • Claims Processing
  • Mortgage Specialist
  • Insurance Broker
  • Auditor

Education

  • Educational Technologist
  • Academic Markers
  • LMS Administrators
  • Student Administrative Officer
  • E-Learning Specialist
  • English Teacher
  • Online Tutor
  • Teaching Assistant

Healthcare

  • Medical Encoding
  • Clinical Abstracting
  • Medical Billing
  • Medical Claims Administration

Engineering

  • AutoCAD
  • Electrical Engineering
  • Civil Engineer
  • Architecture
  • Industrial Engineer
  • Structural Drafter
  • Technical Writer
  • Quantity Surveyor
  • Mechanical Engineer
  • Quality Engineer
  • Structural Engineer

Outsourced’s pricing

Outsourced’s pricing is based on a transparent formula: Staff salary + Recruitment/hour, Facilities, Operations, and I.T. = Monthly staffing fee.

How Outsourced outshines its competition

Outsourced stands out among BPO services due to its cost-effectiveness, high-quality staff, premium client services, 95% staff retention, and transparent pricing.

Key executives

Mike Larcher, Founder, and CEO

Mike Larcher founded his first company, a digital commerce agency called acidgreen, in 2000. Ten years later, he started Academ, an education software distribution company. In 2012 he founded Outsourced, which has grown to over 400 employees. All of his companies have won awards in their fields.

Outsourced reviews and comparisons

Client testimonials highlight Outsourced’s high-quality contributions, excellent staff recruits, and cost-effectiveness. You can further see how Outsourced compares by searching other outsourcing companies in the area and viewing them side by side. 

Outsourced’s contact information

Outsourced’s main headquarters is located in:

18th Floor, Citibank Square Eastwood City Cyberpark, Bagumbayan, Quezon City, 1110 Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 784 768 / +61 2 8484 0400 / +44 208 077 0964.

References

https://www.glassdoor.com/Overview/Working-at-Outsourced-EI_IE4213957.11,21.htm

https://www.crunchbase.com/organization/outsourced

Outsourced news, podcast & articles

Outsourced videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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