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Novasors

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About

Your customers require a lot of attention. They want service. They have questions. They demand answers and resolution. As your business grows so does the pressure on your resources and call center. Pretty soon, you’re spending more time on managing your call center than you are on your business. Even worse, being bogged down with call center management limits the potential of growing your bottom line.

Novasors takes the strain off of your resources and delivers exceptional call center support with no downtime – whether you transition from your in-house or another outsourced call center. Imagine what’s possible if you put the money you spend on rent, electricity, phones, computer systems and customer service representative salaries toward expanding products and improving customer service.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

-

Industries

-

Highlights

Domain Authority

27

Site traffic

47

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Bart Miller, CEO

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

855.234.6222

https://www.novasors.com/

Social media

About Novasors: Review and comparison

Novasors is a full-service contact center solutions and Business Process Outsourcing (BPO) services provider. Headquartered in Lenexa, Kansas, this BPO firm has provided scalable outsourcing solutions to a national market since 2005.

The BPO company focuses on providing lead generation, e-commerce, and call center BPO solutions through forward-thinking, problem-solving, continuous investment in technology, and seamless experiences for customers.

Over a decade of experience in the outsourcing industry has allowed Novasors to expand its offices and operations to San Jose, Costa Rica. The company currently reports running with a team of 350 employees and reports annual revenue of $6 million.

Novasors Outsourcing

The BPO firm takes pride in its personalized approach, problem-solving technology, optimized goal-oriented BPO solutions, and comprehensive multichannel call center services. In addition, Novasors provides outsourcing services through various customer engagement channels, including email, interactive voice, live chat, and telemarketing.  

Interested parties can also connect with the company through its contact page, pr connect through social media channels Facebook, and Twitter.

Novasors’s BPO services and pricings

Novasors is a lead generation and multichannel outsourcing provider that offers its clients the following services:

  • Inbound and outbound calls
  • Customer service solutions
  • Lead generation
  • Ecommerce and order fulfillment
  • Insurance support
  • Healthcare and medical support
  • Financial services support
  • Utility and energy support
  • Travel support
  • Consulting
  • Multichannel contact solutions
  • Automotive industry solutions
  • Full-service contact center
  • Tech support

Examples of industries serviced include but are not restricted to healthcare, automotive, travel, insurance, financial, utility, and e-commerce—among others.

Novasors’ pricing

Novasors’ pricing is handled on a client-by-client basis through consultations and depends on individual needs and business requirements.

How Novasors outshines its competition

The firm takes pride in its performance-driver services at affordable pricing that allows clients to enjoy the following benefits:

  • In-depth analysis and reporting
  • Reduced call center overhead
  • Growth-focused call center best practices
  • Bottom line improvement
  • Detailed metrics and consulting services

Key executives

Bart Miller (Owner, CEO)

Bart Miller has been Novasors’s Owner and Chief Executive Officer since the company’s inception in 2005. Miller was recognized as a finalist for the Ernest and Young Entrepreneur of the Year award in 2009. His skillset is in risk management, business development, call centers, and an extensive list of entrepreneurial and relevant industry achievements.

Jim Christiansen (President, CFO)

Jim Christiansen is Novasors’s current President and Chief Financial Officer. His background and expertise lie in accounting and finance, human resources, forecasting and cash flow, company alignment and projection, telecommunications, and technology.

Rudolf J. Waldner (COO)

Rudolf Waldner is Novasor’s Chief Operating Officer. Waldner is recognized for his expertise in start-ups, sales coordination, training and development, and product enhancement. His background is in advertising, management, consulting, marketing, and as a director of operations.

Novasors reviews and comparisons

Novasors is a full-service multichannel call center and lead generation BPO solutions provider in Lenexa, Kansas, founded in 2005. We currently do not offer any reviews or comparisons for Novasors. However, interested parties are encouraged to compare this company to other medium-large-sized BPO firms in the midwestern United States and Costa Rica.

Novasors’s contact information

Novasors’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 855.234.6222.

References

https://www.crunchbase.com/organization/novasors

 

Novasors news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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