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Alliance Communications

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About

We are an Award Winning 24/7 Answering Service and Call Center, whom since 1987, has been providing superior custom answering service solutions. Our clients receive our unequivocal 24/7 live operator and remote receptionist representation. Your organization will profit from our 100% live answering service and after hours message taking. Our professional Customer Service Agents will enhance your company’s image and increase your potential for growth.

Alliance Communications Center provides 100% LIVE answering services for the medical industry, law offices, service industry providers and small business offices, as well as, Fortune 500 companies.

Headquarters

-

Public or Private

Private

Seats or staff

11-50

Revenue

$1 to $5 million (USD)

Industries

-

Highlights

Domain Authority

0.5

Site traffic

271

OA ranking

-

Glassdoor rating

3.6

CrunchBase ranking

-

Details

Executive

Ross P., General Manager / CEO

Year Founded

1987

Countries of fulfillment

-

Sectors

-

Contact information

407-447-6000

https://alliancecommunications.com/

Social media

-

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About Alliance Communications: Review and comparison

Alliance Communications is a business process outsourcing (BPO) and telecommunications company specializing in highly personalized services provided by a small, dedicated team of professionals. The company strives to enhance the clients’ image and provide them with the most reliable services possible.

Alliance Communications provides extensive support, covering unique and versatile solutions to client needs. The company allows clients to manage their workload more effectively and efficiently. The company focuses on building strong client relationships and managing day-to-day call services promptly in every interaction.

Alliance Communications Outsourcing

The company is headquartered in Orlando, Florida. It operates on a philosophy of trustworthiness and integrity, striving to provide professional services with the highest technology grade. Founded in 1987, the call center continues to provide quality services to various customers.

Alliance Communications’s BPO services and pricings

Alliance Communications is a company dedicated to supporting clients no matter how difficult they face. Representatives of Alliance Communications are highly skilled in telecommunications services and strive to assist clients through various solutions such as:

  • Call Center
  • Answering Service
  • Remote Receptionist
  • Help Desk
  • Tier 1 Technical Support
  • Virtual Receptionist
  • Order Entry
  • Lead Capture
  • Appointment Scheduling
  • Dispatch Services
  • Customer Service Support

The company provides customer support 24/7, ensuring that it is always there to meet client needs and answer questions. Representatives quickly respond to questions sent through various means, including email and chat. The company employs IT professionals who are experts in their field.

Alliance Communications’ pricing

Various pricing packages are available from Alliance Communications, each one tailored to fit specific customer requests. While no public pricing information is available, the company seeks to provide affordable rates.

How Alliance Communications outshines its competition

Alliance Communications is a top-tier outsourcing provider that cherishes client relationships and strives for perfect adherence to client goals. The company outperforms its match in several ways:

  • Client protocols are strictly followed and treated as company protocols.
  • Representatives are available to answer client questions and provide peace of mind at all hours.
  • The company provides training on all services to ensure seamless transitions and ease of use.
  • With custom reporting, clients can see first-hand the outsourcing results with the company.
  • Outsourcing with the company creates a valuable image boost for clients.
  • Customer satisfaction rates are projected to increase with the company’s services.
  • The company has over 30 years of experience in the industry.
  • Clients are rewarded with a high-quality name behind their business.

Key executives

Ross P (General Manager & CEO): 

Ross P. brings over 20 years of experience to the company, specializing in management, leadership, consulting, regulatory development. His background is in economics, which makes his expertise critical to the everyday function of the company. His skills include telecommunications and strategic planning.

Alliance Communications reviews and comparisons

Alliance Communications is a BPO and telecommunications company specializing in highly personalized services provided by a small, dedicated team of professionals. While no public reviews are currently available, the company is known for its timely delivery of services with the highest professionalism and dedication.

 

Alliance Communications’s contact information

Alliance Communications’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 407-447-6000.

References

https://www.glassdoor.com/Overview/Working-at-Alliance-Communications-EI_IE316290.11,34.htm

Alliance Communications news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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