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SupportZebra

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About

SupportZebra has one mission, to uphold its promise that every brand it represents will deliver a WOW experience to their customers.

Because we’re homegrown, we care for each other and endear strong family and business values. By doing so, the people who represent your brand pay it forward by also showing genuine care and support for your customers.

What SupportZebra offers its clients

94% of our customers can't tell the difference of the performance between their internal onshore team and offshore team with SupportZebra.

92% of our customers are willing to recommend SupportZebra to their friends and business connections.

Last but not least, we do not use the phrase "outsourcing". We represent your brand in a way that goes far beyond what you think.

How SupportZebra outshines the competition

We don't outshine our competition, we set ourselves apart by making our customers feel that we're a part of them. Our customers wouldn't say "Anna who works for SupportZebra", rather they would say "Anna is a great addition to our team members".

Our customers do not see us simply as an outsourcing company, they see more when we always aim to innovate by giving a white-glove experience to their customers.

SupportZebra company structure

Homegrown BPO owned by 2 Entrepreneurs, with roots that go back to trading/exports and medical coding/billing. Based in the Southern Island of the Philippines, SupportZebra has 3 offices in Cagayan de Oro, 1 in Cebu, and Cloud Service Offerings in Guadalajara, Mexico.

Sample highlight service offering of SupportZebra

Need guaranteed performance and results delivered in 90 days? Take your chances on us and if we don't deliver, we'll write you a $25,000 check.

Headquarters

2421 Tangley St, Suite 114, 77005, Houston, TX

Public or Private

private

Seats or staff

2000

Revenue

$6M to $12M

Industries
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • Pharmaceutical
  • Real Estate
  • Recruiting Staffing
  • SaaS
  • Software Tech/IT
  • Telecoms

Highlights

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Year Founded

01/01/2010

Countries of fulfillment
  • Mexico
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Specialized BPO Vertical
Contact information

(281) 845-6064

https://supportzebra.com/contact/

Social media

SupportZebra news, podcast & articles

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SupportZebra videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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