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Wow 24-7

4.3/5 • Glassdoor rating

Overview

Wow24-7 is an omni-channel outsourcing company headquartered in Kyiv, Ukraine, which is known as one of the best countries to outsource. Having 12+ years of experience, we specialize in delivering effective solutions to start-ups, small and medium-sized businesses, with the primary focus on providing customer care that amazes.

Just for the last year, our company has increased the number of new agents in the shared team and hired about 50 experts to provide multilingual customer support around the clock worldwide. Also, the number of specialists in our staff steadily continues to increase.

Wow 24-7 company structure

Owned by private investors.

Sample highlight service offering of Wow 24-7

24/7 Multilingual Customer Support - Free Onboarding - Free Training

Headquarters

571 S. Washington, 83110, Afton, Wyoming, United States

Public or Private

private

Seats or staff

20-49

Revenue

$10 mil. - $25 mil.

Industries
  • Consumer Services
  • Ecommerce
  • Educational Businesses
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Manufacturing
  • Retail
  • SaaS
  • Software Tech/IT
  • Travel

Details

Executive

Denys Dubner, CEO

Year Founded

2016

Countries of fulfillment
  • Canada
  • Germany
  • Poland
  • Ukraine
Sectors
  • Admin Support
  • Customer Service
Contact information

1 855 568 11 65

https://www.wow24-7.io


About Wow 24-7: Review and comparison

Wow24-7 was first founded in 2008 and has extended its services to clients from 21 countries globally. While it first started as a small business providing support services such as frontline support and back-office support, it has grown to serve customers in a wide variety of industries.

Wow24-7 also connects their customers with relevant product providers to keep their partners and clients satisfied. Furthermore, this company has gathered a revenue of $15 million and has employed 79 workers in Kyiv, Ukraine.

This company achieved a satisfaction rate of 98 percent among their client base. The multilingual specialists at this company also provide essential services to keep customers happy.

Wow 24-7 Outsourcing

Wow24-7 is headquartered in Kyiv, Ukraine, and was founded in 2008 to outsource a wide variety of services such as business processes outsourcing and frontline support. Their support ensures that companies will foster strong relationships with their own customers.

Wow24-7 has hired more than 50 experts who speak multiple languages to provide customer support for people around the globe. Their customer-oriented approach is essential to its creation of outsourced and personalized business services.

Wow 24-7’s BPO services and pricings

The services that Wow24-7 provides revolve around outsourcing assistance, such as:

  • Frontline support
  • Business processes outsourcing
  • Back office support
  • Inbound inquiries processing
  • Data enrichment
  • Customer acquisition and qualification
  • Customer onboarding
  • Data entry
  • Lead generation
  • Feedback calls/emails
  • Outbound calls/emails
  • Presales/upsales

Over the years, this company has developed various call centers to meet their customers’ needs, including feedback calls and inbound answers.  

Wow24-7’s pricing

Wow24-7 provides multiple pricing options, including bundled plans and pricing options based on the number of monthly customer requests. 

The three bundles include the startup shared choice, the basic shared, and the semi-dedicated bundled price plan. Furthermore, each pricing bundle provides plenty of assistance to meet customers’ needs.

How Wow 24-7 outshines its competition

Wow24-7 provides its outsourcing services to clients worldwide any time of day. They provide a fast, personalized, and results-based outsourcing platform.

They include team training processes with experienced and ambitious agents. In addition, this business provides free, customary onboarding services along with an assessment of the client company. 

The staff at Wow24-7 provides a two-week training period where they determine clients’ expectations. These are just some of the ways this company stands out from the rest.

Key executives

Maya Momotok (CEO)

Maya Momotok has been the Chief Executive Officer (CEO) at Wow24-7 since September 2017. Beforehand, Momotok was a project leader at this company. Maya Momotok received a Master’s Degree from the Université Toulouse II-Le Mirail.

Wow 24-7 reviews and comparisons

Wow24-7 impresses their clients, as the company has very high reviews of 4.8 stars out of 5 stars. Some customers claim their offerings are essential for success while others state the staff quickly learned about their business and integrated effectively with their team.

Clearly, Wow24-7 provides excellent services, and their clients find their services superior and necessary for better results. 

Wow 24-7’s contact information

Wow 24-7’s main headquarters is located in:

571 S. Washington, 83110, Afton, Wyoming, United States

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 1 855 568 11 65.

References

https://www.crunchbase.com/organization/wow24-7

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Wow 24-7 videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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