Overview
Headquarters
571 S. Washington, 83110, Afton, Wyoming
Public or Private
private
Seats or staff
1-49
Revenue
$10 mil. - $25 mil.
Industries
About Wow 24-7: Review and comparison
Wow24-7 was first founded in 2008 and has extended its services to 100+ clients from 20+ countries globally. While it first started as a small business providing support services such as frontline support and call center, it has grown to serve customers in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market.
Wow24-7 also connects their customers with relevant product providers to keep their partners and clients satisfied. Furthermore, this company has gathered a revenue of $15 million and has employed 250+ workers in Eastern Europe and LATAM.
This company achieved a satisfaction rate of 98 percent among their client base. The multilingual specialists at this company also provide essential services to keep customers happy.
Wow 24-7 Outsourcing
Wow24-7 is headquartered in Wyoming, United States, and was founded in 2008 to outsource a wide variety of services such as business processes outsourcing, customer and tech Support for retail, SaaS, IoT and travel industries. Their support ensures that companies will foster strong relationships with their own customers.
Wow24-7 has hired more than 250+ experts who speak in 10+ languages to provide customer support for people around the globe. Their customer-oriented approach is essential to its creation of outsourced and personalized business services.
Wow 24-7’s BPO services and pricings
The services that Wow24-7 provides revolve around outsourcing assistance, such as:
- Customer Support
- Technical Support
- Contact Center
- Call Center Support
- Back Office Outsourcing
- Frontline Support
- Virtual Assistant
- Email Support
- Live Chat Support
Over the years, this company has developed various call centers to meet their customers’ needs, including feedback calls and inbound answers.
Wow24-7’s pricing
Wow24-7 provides multiple pricing options, including bundled plans and pricing options based on the number of monthly customer requests, selected communication channels, coverage hours and languages required
Shared Bundles
Your project is managed by an acting, trained & experienced team of 5‑6 agents working 24/7 in rotating shifts on 2-5 projects simultaneously.
The optimal solution for companies with a small and average number of customer requests (especially after-hours) and as a first response and triage service for level 1 technical and customer support.
Dedicated Bundles
Your project is managed by a dedicated agent, or a team, that works exclusively on your company project. Any language, any schedule, any project complexity.
The optimal solution for companies with an average and large number of customer requests and as a level 1 & 2 for technical and customer support when in-depth and specific knowledge of the product is needed.
How Wow 24-7 outshines its competition
Wow24-7 provides its outsourcing services to clients worldwide any time of day. They provide a fast, personalized, and results-based outsourcing platform.
They include team training processes with experienced and ambitious agents. In addition, this business provides free, customary onboarding services along with an assessment of the client company.
The staff at Wow24-7 provides a two-week training period where they determine clients’ expectations. These are just some of the ways this company stands out from the rest.
100+ clients from 20+ countries have already trusted them and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings.
Delivery based in Eastern Europe and LATAM, they operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards.
We keep all data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).
Key executives
Denys Dubner, Chief Executive Officer (CEO)
A Seasoned Strategic Marketing, Analytics & Business Development Executive with over 20 years of leadership experience, including general management, strategic development, global expansion, traditional and digital marketing management. Transformational Leader. International Executive MBA alumnus, University of St. Gallen, Switzerland (HSG).
Wow 24-7 reviews and comparisons
Wow24-7 impresses their clients, as the company has very high reviews of 4.8 stars out of 5 stars. Some customers claim their offerings are essential for success while others state the staff quickly learned about their business and integrated effectively with their team.
Clearly, Wow24-7 provides excellent services, and their clients find their services superior and necessary for better results.
Wow 24-7’s contact information
Wow 24-7’s main headquarters is located in:
571 S. Washington, 83110, Afton, Wyoming Further, you may virtually reach out the company through the following contact information:
Website https://
Facebook N/A
In addition, you may email them at [email protected] or call +1 855 568 11 65.
References
https://www.crunchbase.com/organization/wow24-7
Independent
