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4.0/5 • Glassdoor rating


SaveBySwitching was established in 2012 to fulfil the need for a BPO and call centre that combined the best practices of UK and India. Initially set up to manage sales and customer service in the energy and utilities industry, we developed methodologies and processes that achieved quantifiable results in areas of customer satisfaction and customer acquisition. Over the years, we have leveraged this experience to understand, advise and improve operations that have added invaluable insights to a wide range of businesses across industries.

With a dedicated team of professionals, strong emphasis on language skills and world-class management competency, we have carved a niche in the BPO industry. SBS now offers high value call centre services and delivers ground-breaking solutions to clients from around the world.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Supriya Prasad, Business Head

Year Founded


Countries of fulfillment




Contact information

080 4146 7788

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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