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Kinetic Business

0.0/5 • Glassdoor rating


We are a medium-sized American managed organization based out of the Philippines, specializing in outbound phone/email engagement, all-channel customer support, back-office tasks (accounting, VA’s, etc.), and data solutions (data entry/processing, video/image tagging, etc.). We help business refocus their time, energy, and funds on the core areas of their business, while we handle the non-core areas. We add value to our clients by perfecting these tasks, at much lower costs.


What Kinetic Business offers its clients

We provide each client with their own dedicated and personalized remote team of professionals, whose skills and experience are specialized and catered to each clients' specific needs; something our current clients praise us for over our competitors. Our team will seamlessly merge as an extension of your organization by learning all the ins-and-outs of your workflow, allowing for increased efficiency and higher work-output as we constantly try to improve your operations.

How Kinetic Business outshines the competition

We have had multiple clients compliment us on the personalized and flexible experience that they receive from us. We're small enough to be able to keep you continuously in the loop as transparency is one of our core competencies, but we're large enough to be able to recruit any type of talent, specific to your organization's needs. We have also had multiple clients tell us our prices are lower while work output is higher than other BPO providers.

Kinetic Business company structure

We have a single American owner/CEO, Richard Dotson, who is onsite back and forth both in the Philippines and Cambodia, year round.

Sample highlight service offering of Kinetic Business

We offer full-time, dedicated agents starting at $1,000/month – whatever your needs/requirements are, we can find talent to match it.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Brian Jones, Owner

Year Founded


Countries of fulfillment




Contact information

(+1) 650 602 8444

About Kinetic Business: Review and comparison

Kinetic Business Solutions is a Business Process Outsourcing (BPO) company. It has been providing affordable and reliable outsourcing services to its clients since 2011. This company is known for making outsourcing solutions a simple process; they encourage each client to “do what you do best, delegate the rest.”

Since its founding, Kinetic Business Solutions has become widely regarded as the trustworthy, proven choice for small businesses looking to add an offshore team to their company. 

Over the last decade, Kinetic Business Solutions has grown to include four offices and over 600 employees in the Philippines and Cambodia. This expansion is evidence the company’s innovative solutions to outsourcing are dependable and effective.

Kinetic Business Outsourcing

This BPO company prides itself on ensuring that it meets its clients’ needs through inventive customer service support and helpful engagement tools. These tools include inbound calls, outbound customer engagement, live chats, HR-related tasks like bookkeeping, and creative tasks like content moderation.

Kinetic Business Solutions proudly provides career opportunities to intelligent, enthusiastic people in both the Philippines and Cambodia. They train their employees to be highly skilled customer support staff and human resource professionals.

Kinetic Business’s BPO services and pricings

This firm provides a wide variety of services for its clients. Kinetic Business Solutions works with clients to ensure they have the right tools and services to succeed. Here are some of the many services provided by the company:

  • Machine learning
  • Video/image indexing
  • Data entry
  • Transcription services
  • AI learning
  • Calls and live chat
  • Social media management
  • E-mail management
  • Content moderation
  • Process management
  • Accounts receivable management
  • Accounting/bookkeeping
  • Digital marketing
  • Marketing 
  • Logistics

Kinetic Business Solutions offers these resources and services and beyond. These services assist entrepreneurs in industries such as banking and finance, eCommerce, Education technologies, telecommunication firms, and many others. 

Kinetic Business Solutions’ pricing

Kinetic Business Solutions offers quality HR and customer support services at affordable prices. Potential clients should contact the company directly and get a customized estimate.

How Kinetic Business outshines its competition

Kinetic Business Solutions has a proven track record of bringing global outsourcing solutions to small businesses. The company notes “The Kinetic Advantage” on its website, which includes:

  • Plug and play- They can meet you where you are. There is no need to change tools.

  • Technology- The whole company is on the cloud, keeping data secure.

  • Communications- Responsive staff is available 24 hours a day, seven days a week.

  • Reliability- No lost effort. There is no downtime or unsaved work.

  • Transparency- Kinetic Business Solutions believes that transparency in all parties is the best way to decrease hesitancy.

  • Experience- This BPO has been around for the better part of a decade and knows the industry inside and out.

Key executives

Brian Jones (Owner)

Brian Jones is the owner of Kinetic Business Solutions.

Richard Dotson (CEO)

Richard Dotson is the Chief Executive Officer of Kinetic Business Solutions. Dotson has a background in internet marketing and founded Kinetic in 2011 after visits to the Philistines to secure offshore workers to support his business interests led to others requesting his assistance. He is known as an authority in the world of business outsourcing solutions.

Kinetic Business reviews and comparisons

Kinetic Business Solutions is a reliable BPO company that offers innovative customer service and outsourcing solutions to businesses. There are no client reviews available due to NDA agreements with clients. However, potential clients should estimate and compare this company with other similarly-sized BPOs in the Philippines and Cambodia. 

Kinetic Business’s contact information

Kinetic Business’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+1) 650 602 8444.


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Kinetic Business videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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