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BCS Call Processing

3.3/5 • Glassdoor rating


BCS365 offers the full spectrum of managed IT solutions. We understand the unique operational needs of companies in a variety of industries including life science, pharmaceuticals and manufacturing. We develop customized solutions for companies throughout the USA and abroad.

What BCS Call Processing offers its clients

Data Center, Virtualization, Managed Services, Collaboration, Network Infrastructure, Cloud, VoIP, IT Security/Audits, Cisco Data Center Architecture and Advanced Collaboration Certified, managed services, vcio, data security, technology roadmap, cyber security, it support, helpdesk, cloud services, and network infrastructure

How BCS Call Processing outshines the competition

Our clients can rely on 24/7/365 end user support with a team of specialized support engineers standing by if escalation is required. Our design engineers and implementation team create reliable and secure platforms to ensure our clients' business operations run smoothly.



Public or Private


Seats or staff



$10 mil. - $25 mil.






Year Founded


Countries of fulfillment




Contact information



About BCS Call Processing: Review and comparison

BCS Call Processing is a USA-based provider of managed IT solutions for companies in various industries, including life sciences, pharmaceuticals, and manufacturing. They offer custom solutions and 24/7/365 end-user support with a team of specialized support engineers.

In addition, their clients have access to the full range of best-of-breed cybersecurity tools to ensure their end-users and data are secure. The company recognizes that every customer is unique; therefore, every plan is 100% customized to the customer’s needs and budget.

The company offers managed IT services and support worldwide through their team of qualified IT professionals. Their goal is to always meet the clients’ expectations both in terms of budget and timeframe.  

The company also provides a centralized platform for customers to access information and services related to their IT infrastructure and support needs through an online customer portal.

This portal is designed to give customers easy and convenient access to the information and tools they need to manage their IT services and enhance communication and collaboration between the customer and the IT-managed service provider.

BCS Call Processing Outsourcing

The company also offers cloud services and DevOps services and practices to help companies transform their business through improved speed, cost reduction, and increased productivity.

Furthermore, BCS Call Processing is ISO 27001 certified, which means that the company is committed to the highest standards for information security. With this certification, clients can rest assured that the company is a trusted partner that can protect their data and implement best practices within their company.

The company also offers training for all employees on managing data and full compliance support, including risk assessment and assessment of controls, ensuring that the highest level of security is maintained.

BCS Call Processing’s BPO services and pricings

With a team of experienced IT professionals who are available 24/7/365, the company provides a wide range of services that include:

  • Managed IT: A comprehensive range of managed IT services that cover all your IT needs.
  • Security & Consulting: Expert advice and support to help you protect your data and business.
  • Cloud: A range of cloud services that help you step into the future with cloud computing.
  • DevOps: Helping you improve your business through repetition, consistency, and collaboration.

BCS Call Processing is the ideal partner to help your business succeed. Whether you need help with IT, security, cloud, or DevOps, the company has the expertise and experience to deliver the services you need when you need them.

BCS Call Processing’s pricing

BCS Call Processing offers tailored IT-managed services that are customized to meet each client’s specific needs and budget. With a focus on delivering flexible and cost-effective solutions, the company is the ideal partner for businesses of all sizes.

How BCS Call Processing outshines its competition

BCS Call Processing stands out from its competition by offering a comprehensive range of managed IT services adapted to what the client is looking for. 

With a team of experienced IT professionals available 24/7/365, the client’s can always count on BCS Call Processing. Additionally, the company’s commitment to using the latest technology and best practices, combined with its ISO 27001 certification, sets the company apart as a trusted and reliable partner for businesses in need of IT, security, cloud, and DevOps services.

Key executives

  • Roy Abiyounes (CEO)

Roy Abiyounes is the founder, CEO, and Chief Technology Officer of BCS Call Processing (formerly known as BCS365). He graduated from Northeastern University and has been leading the company since January 2020.

With his extensive experience in the field of IT, Roy is committed to delivering innovative and customized IT solutions to meet the needs of each of his clients

BCS Call Processing reviews and comparisons

BCS Call Processing is a trusted provider of managed IT services and solutions. While we currently do not have any reviews for the company, it can be compared to other managed IT service providers in the industry to assess its capabilities and services.

BCS Call Processing’s contact information

BCS Call Processing’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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