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Towne Answering Service Inc


It all started back in the 50’s. Answering calls for – and actually dispatching – local police departments. The more modern version of Towne was incorporated in 1968 to provide call center and answering services for medical and commercial clients utilizing the best technology available at the time (the time was 1968 and the technology was a switchboard!). The majority of those clients are still with us today.

As time passed and technology advanced, so did Towne. The answering and call center equipment we use evolved from switchboards to a basic computerized system with handwritten messages. From there Towne moved to a fully computerized, paperless, state-of-the-art messaging system with digital lines and switching. In 2008, we moved to a larger facility at 208 North Main Street, in Souderton, Pennsylvania. In 2017, we implemented our fifth generation of computerized call center platform, which has enabled us to continue our growth and meet the needs of our customers into the 21st century.



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$1 to $5 million (USD)




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Charles Crown, Owner

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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