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Tricom

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About

Avant tout une belle histoire d’amitié et une envie commune de partager une passion, des valeurs et un savoir faire…. Créer notre propre entreprise…De cette initiative nait TRICOM !

Depuis le 19 octobre 2012, l’ADN de la société TRICOM repose sur l’innovation permanente.

Nous établissons des relations clients fortes aux côtés de nos partenaires au service de leur marque et de leur développement.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

-

Industries

-

Highlights

Domain Authority

4.6

Site traffic

141

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

David Sumner, Founder & owner

Year Founded

2012

Countries of fulfillment

-

Sectors

-

Contact information

33 01 76 74 02 45

http://www.tricom.com.tn

Social media

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About Tricom: Review and comparison

Tricom is a telecommunication vendor that specializes in voice services. This company has been around since 2012 and mostly works with clients from the European market, especially French businesses.

This vendor values innovation and offers a modern experience for those looking into outsourcing key processes. From appointment booking to sales, operators can help you with a wide range of tasks while delivering an outstanding experience for your customers.

Tricom Outsourcing

This vendor operates a facility in the city of Ariana in Tunisia, not far from Tunis. This company focuses on the French market. While other call centers typically train operators to provide customer service in English, this BPO provider works with operators who are fluent in French.

Tricom’s BPO services and pricings

This BPO provider focuses on voice services. Here are some of the processes you can outsource:

  • Call center. Whether you need help with inbound or outbound calls, you can outsource voice services to Tricom.
  • Appointment booking. Appointment booking is one of the main areas of focus for this vendor. You can grow your business and save time by outsourcing this process.
  • Sales. This BPO provider has a strong sales team that can assist with generating leads and converting leads into sales.
  • Customer service. You can rely on this call center to handle questions, issues, and complaints on your behalf.
  • Billing and collections. You can outsource tasks like payment processing, debt collection, and more.
  • Back-office. You can outsource different administrative tasks, such as data entry and data management.
  • Consulting. Do you need help with a new voice service project? The experts at Tricom provide consulting services to help you succeed.

Tricom’s pricing

Tricom doesn’t have any information about its pricing available online. You’ll have to contact this vendor and request a quote.

How Tricom outshines its competition

This call center stands out thanks to its focus on quality and innovation. It’s a modern business that leverages technology to deliver an optimal user experience during inbound and outbound calls.

The company culture is another thing that stands out. You can take a look at the company’s official Facebook page to see some of the perks offered to employees and the kind of positive messages the company shares with them.

Some of the reviews written by employees compare the business to a family. It seems that operators enjoy their job and are highly motivated.

Key executives

Ahmed Ben Fradj (General Manager)

Ahmed Ben Fradj plays a crucial role by overseeing daily operations.

Belghith Zied (Chief Marketing Officer)

As CMO, Belghith Zied is responsible for growing the business’ online presence and designing a great onboarding experience for new clients.

Tricom reviews and comparisons

There aren’t many reviews available for this company. You can find a total of eight reviews on Google, where this BPO provider has somewhat of a mixed reputation.

The average rating is three out of five possible stars. There are some great reviews from clients and employees, but there are also some negative reviews from people who aren’t happy with the quality offered.

Tricom’s contact information

Tricom’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 33 01 76 74 02 45.

Tricom news, podcast & articles

No news, podcast & articles available for this BPO

Tricom videos & images

No videos & images available for this BPO

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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