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From our experience working with high-growth, successful scale-up businesses, we’re acutely aware that timely and high quality customer service responses can be a bottleneck in achieving an otherwise great customer experience. It was for this reason HelloConnect was established – to provide the highest quality service whilst keeping costs low. From company aligned customer service and sales, to data entry and uniquely intricate IT processes tailored to your need – we can cover it.
HelloConnect is located in the heart of Manila’s business district in Inoza Tower, a 20-story Class-A building in Uptown Bonifacio, Taguig City. Constructed in 2017, our offices are aimed to support world leading BPO services and play host to multinational companies in the country.
7/F Inoza Tower, 40th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
What HelloConnect offers its clients
HelloConnect is hyper focused quality and was established to ensure that global high-growth businesses had the highest quality multi-channel customer care provider possible whilst reducing costs significantly.
How HelloConnect outshines the competition
Our deep wealth of experience in customer care has led us to create robust processes to ensure we are always driving quality for our clients. HelloConnect's recruitment process focuses on making sure the people not only fit your company's culture but are passionate about it. We do this by making sure each of our teams are equipped with all the knowledge and skills they need to please every customer, and by rigorously selecting the best candidates that will work tirelessly to make embed your values.
Sample highlight service offering of HelloConnect
Our services are focused on providing outstanding customer service for startups and scale-ups. In addition, we have a portfolio of shared services and back-office support to help our clients have seamless interactions with their customers.