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Client’N’Customer Solutions

0.0/5 • Glassdoor rating


Client’N’Customer Solutions as the name implies is solutions agency for both clients and costumers alike. We solve the problems encountered between our clients and their customers. We do this by establishing customer support systems and other proper Customer Relationship Management strategies tailored individually for each of our clients .

What Client’N’Customer Solutions offers its clients

We offer transparency, accountability and profitability among other things. We offer clients growth(simply put) . As a growing or already established business, you might not understand the influence of customer care or might not fully understand the profit that comes from proper customer care . You might think you do not need a customer care line or a customer care partner due to the nature of your business but your clients need onboarding, retention and management. Your clients would need proper onboarding to properly and maximally profit from your service and this in turn retains your clients and sees you coming in with a constant revenue if not anything else .
We also provide sales teams to make sales pitches and lead generation through calls , emails or texts or whatever works for your business structure and this puts you at an advantage because you do not need to hire a sales team by yourself because we provide you with already trained individuals.
In Summary, not only can we help you maintain your current customers, we effectively connect the bridge between you and customers who are interested in your service and also connect you with customers you are interested in.

How Client’N’Customer Solutions outshines the competition

Firstly, our hiring structure makes us unique in such a way that we would never lack customer care agents for your business needs.
Secondly, unlike most call center-like agencies out there we do not double book agents to different business: this means once a team has been set for your business and our contract , the agents in that team would only work on your business till the contract comes to an end this way they are putting maximum effort on your business needs .
Lastly, also due to our hiring structure and the location of our staff we can set you up to have customer care services and/or sales services 24 hours of a day if you so choose .

Client’N’Customer Solutions company structure

We are a startup BPO owned by 3 entrepreneurs who noticed the rising need for cheap and reliable customer care worldwide. We use the technology of the modern age to solve the customer care and also sales needs of our clients .


201E Franklin Street, 21740, Hagerstown, MD

Public or Private


Seats or staff




  • Advertising & PR
  • IT Services and IT Consulting
  • Others
  • Retail
  • Software Tech/IT
  • Telecoms



Somto A.

Year Founded


Countries of fulfillment
  • United States
  • Agency Contract Partner
  • Customer Service
  • Output-based
  • Outsourcing Consultancy
Contact information



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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