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0.0/5 • Glassdoor rating


MetroCall es un Contact Center ubicado en Uruguay, con incursión internacional, brindando soluciones a medida y siguiendo las tendencias y necesidades de los usuarios.

Nuestro compromiso es la satisfacción de nuestros clientes y de sus usuarios finales, agregando valor mediante calidad en la gestión e inteligencia de negocio, trabajando de forma continua en la mejora constante de los procesos y con flexibilidad ante las demandas de nuestr

What Metrocall offers its clients

We are a Boutique contact center that will be a part of your businees, we work as partners, and can rapidly learn your needs and pains, that´s where our success lays.
Our experience and technology, combined with our passion tu solve things is what thrives us.

How Metrocall outshines the competition

We combine talent, experience, fair costs and a Country full of certainty and clear rules.

Metrocall company structure

We are are boutique BPO owned by 4 Uruguayan entrepreneurs who started outsourcing in response to lending companies needs'.


Wilson Ferreira Aldunate 1342 501, 11300, Montevideo, Not Applicable

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • BPO industry
  • Consumer Services
  • Energy
  • Financial Services
  • Government
  • Healthcare
  • Hospitality
  • Non Profit
  • Telecoms
  • Utilities



Joseph Birnfeld, Director & Partner

Year Founded


Countries of fulfillment


  • Admin Support
  • Business Compliance
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
Contact information

598-2- 908-6609

Metrocall news, podcast & articles

No news, podcast & articles available for this BPO

Metrocall videos & images

No videos & images available for this BPO

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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