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About DRSI Call Center, LLC
As the leading and most experienced contact center in one of the largest Hispanic markets in the U.S., DRSI Call Center LLC has over 20 year proven track record of tapping into the fastest growing and increasingly affluent demographic group in the country. And we do it with the most advanced technology and the best bilingual human resources available in the industry.
What DRSI Call Center, LLC offers its clients
DRSI Call Center LLC has a full-time quality control department that verifies the accuracy of transactions and carefully monitors the performance of our agents. Remote monitoring is also available. Scripts and reports are customized to meet program objectives. The result is consistently superior customer service delivered to our clients.
Sample highlight service offering of DRSI Call Center, LLC
24/7 Live Virtual Receptionists
24/7 Live or Virtual Chat
Customer Satisfaction Surveys
Fullfilment and Warehousing
B2C (Business-to-Consumer Programs)