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Full Service BPO

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About

It started in 2006, when the Salazar family leased a business. This was the start of the entrepreneur life for them. Brothers Hector and Elmer took turns running the business and continuing their business education. Together they have formed very successful businesses. They are new to the call center world but have hired some of the most experienced managers in the business. This business will grow by leaps and bounds. This team is set for major growth.

Headquarters

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Public or Private

Partnership

Seats or staff

11-50

Revenue

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Industries

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Highlights

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

2006

Countries of fulfillment

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Sectors

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Contact information

(503) 2261 6026

http://fullservicebpo.com/

Social media

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About Full Service BPO: Review and comparison

Full Service BPO is an offshore outsourcing company that provides contact center and virtual receptionist services to its clients around the world. 

The company’s main goal is to exceed its clients’ expectations. The company uses its leading-edge technology, extensive training programs, and highly qualified staff to help meet this goal.

This company’s approach to conducting business is to act as an extension of its clients’ businesses. Employees receive extensive training in the ins and outs of their client’s business so that they can provide clients with a unique and personalized experience. This also helps Full Service BPO employees deliver excellent customer service to their client’s customers. 

This is a relatively small company with anywhere from 11 to 50 estimated current employees according to LinkedIn. What the company lacks in quantity, it makes up for in quality. Employees are experts in their fields and customer service and provide unmatched experiences daily. 

Full Service BPO Outsourcing

Full Service BPO’s headquarters office is in Santa Tecla, El Salvador in Central America. The company has multiple office locations, including one in North Carolina in the United States and one in Ontario, Canada. The company has clients all over Central, South, and North America. 

The company’s unique offshore outsourcing capabilities allow clients to save a lot of time and money without sacrificing the quality of service they’re receiving. Thanks to its location and educated staff, this company can also provide bilingual and multilingual services. 

This company has partnerships with several prominent businesses around the world, such as Frontier Communications, AT&T, Spectrum, Alder, and Windstream.

Full Service BPO’s BPO services and pricings

Full Service BPO provides a wide range of contact center and virtual receptionist services to its clients in industries like travel, retail, and more. Some of the specific services that the company offers include:

  • Inbound and outbound calling
  • Bilingual and multilingual services
  • Customized solutions
  • Email management
  • SMS messaging
  • Sales marketing
  • Information technology support

Full Service BPO pricing

Full Service BPO recognizes the importance of offering high-quality services at affordable prices. The cost of outsourcing services to this company is much more cost-effective than hiring full-time staff. 

The company doesn’t list specific service prices on its website, but you can fill out a contact form to get in touch with a representative to further discuss service prices.

How Full Service BPO outshines its competition

Despite its small size, Full Service BPO serves clients all over the world, which is something that similar-sized companies struggle to do. 

The company also acts as an extension of its clients’ businesses rather than as an independent outsourcing company, which helps its clients obtain and retain customers. 

Key executives

We were unable to find any information regarding Full Service BPO’s executives and leadership. 

Full Service BPO reviews and comparisons

Full Service BPO works hard to ensure that its clients receive the highest-quality call center and virtual receptionist services possible. We were unable to find any verified reviews from employees at Full Service BPO, but we suspect that its climate and work environment are comparable to other offshore outsourcing agencies in South America. 

Full Service BPO’s contact information

Full Service BPO’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (503) 2261 6026.

Full Service BPO news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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