About PartnerHero: Review and comparison
PartnerHero is a staffing company that specializes in staffing startups with teams for customer support, quality assurance, and software QA. Headquartered in Boise, Idaho, the company has over a thousand employees and operates 19 hubs across the globe.
The company was founded in 2014 to offer economic opportunities to economically underserved communities around the world, allowing talented individuals to achieve success.
PartnerHero makes it simple to increase staff as a company grows by offering pay-as-you-go, dedicated service teams, and full-time employees. PartnerHero can also help scale the systems and processes that support a growing team as a company scales.
In response to the emerging need for quality talent in the outsourcing industry, PartnerHero was founded to assist startups and large technology companies with solutions that meet their needs.
They have a mission to create a new standard in outsourcing by using dedicated technical professionals of the highest caliber while providing unparalleled transparency and communication.
In addition to their Boise, Idaho office, they have United States locations in Grand Rapids and Redwood City. The company has global offices in Berlin, Romania, Manila, and Honduras.
PartnerHero’s BPO services and pricings
PartnerHero has a worldwide network of talented and experienced service professionals to support businesses with:
- Customer Experience
- Content Moderation
- Design and Engineering
- Ad Operations
- Inside Sales
The company also assists clients with quality services auditing, CRM optimization, and training. PartnerHero has enabled over 150 organizations to reduce costs, reallocate resources, and improve their customer experience.
PartnerHero has pricing levels accessible for all clients, whether they are a startup or established company. Depending on the client’s needs, they can provide full-time, part-time, or just several hours of support.
Shared Teams are priced at $10 per hour, while Dedicated Teams are priced at $1,975 per month per member. Managed Ops service requires a consultation for a custom quote. Each service level has 24/7 coverage available.
How PartnerHero outshines its competition
PartnerHero has built its reputation through trust and transparency with its clients, going above and beyond to ensure a quality experience from initial contact to successful integration.
The company operates on these core values:
- Be Humble
- Take Ownership
- Embrace Growth
- Manifest Trust
- Care for Others
PartnerHero is more than a company; it’s an extension of its people. Their goal is to match the passion and dedication of their clients, so that they can work together as seamlessly as possible.
Shervin Talieh (Founder and CEO)
Shervin Talieh is passionate about working with startups and founders to increase their chances of long-term success. He is the former VP of Golden Eye Dealership Solutions and CEO of the IT services company, Drumbi.
Stephen Hazeltine (Program Operations Director)
Stephen Hazeltine was the Senior Program Manager at this company before his promotion to Program Operations Director. He is also the former Director of Customer Experience at Jetty.
PartnerHero reviews and comparisons
PartnerHero has received positive reviews through multiple outlets, including G2 and Quora. Employees have given the company high ratings on sites such as Indeed and Glassdoor.
PartnerHero’s contact information