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Pointwest Technologies


Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.


What Pointwest Technologies offers its clients

Pointwest offers end-to-end digital IT innovation services and solutions with the primary objective to help businesses transform and compete in the global stage. Helping global brands understand the potential of technologies in the third platform (data analytics, robotic process automation, cybersecurity, omni-channel solutions development, cloud) and applying them to their businesses with urgency and efficiency is Pointwest's goal in being a partner for effective change in various sectors.

How Pointwest Technologies outshines the competition

Pointwest offers both outsourced digital services as well as valued consultancy in helping your business understand how to take the proper steps toward effective transformation. We don't simply implement your requirements as we aim to be your partner for change and ascertain that what you want to build equates to valuable systems and solutions for your business and your customers.

Pointwest Technologies company structure

We are a 100% Filipino-owned corporate IT-BPM company that offers digital innovation services aligned with global markets in North America, Australia, New Zealand, Japan, and the ASEAN region.

Sample highlight service offering of Pointwest Technologies

Solutions that offer a 360-degree view of customers that is perfect for retail and insurance, scalable corporate e-learning for any global enterprise, customizable and analytics empowered service desk for any service-oriented business, and a 360-degree view of agents that can measure agent performance.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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