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Grupo Unísono


At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own.


What Grupo Unísono offers its clients

We are a leading multinational company in multichannel contact centres, business process services and consulting, designed to enhance the customer experience.

How Grupo Unísono outshines the competition

Our company was founded with the aim of giving customers a differential value proposition; we work closely with our customers from end-to-end in their procedures, becoming their strategic ally and making their goals our goals.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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