$10 mil. - $25 mil.
Lainya Hohn, Operations Manager
About Bennett: Review and comparison
Bennett Communication Solutions’ motto is to “Answer your calls when you are not able to”. The company offers live and automated answering services to help keep businesses running 24/7. Industries served include healthcare, property management, and real estate.
Additional services include Employee Reporting, where applicants can be pre-screened, saving companies time when hiring new employees. RSVP services allow business clients to make reservations for important events. Help desk support offers a first-tier for callers, ensuring that they are directed to the right place.
All services are customized to meet each company’s individual needs and Bennett Communication Solutions’ trained professionals handle all services on location with no outsourcing to foreign countries. Details of Bennett Communication Solutions’ services can be found on the company’s website.
Bennett Communication Solutions was founded in Flint, MI in 1945. In the last 76 years, the company has grown to 200 employees and is a 3rd generation, family-owned business.
All services are provided on a monthly basis, and there are no contracts to sign. Answering services can be set up in as little as 24 hours. Clients are charged only for the services they use instead of being charged by the minute, like with some other answering services.
Clients can either pay by invoice or they can sign up for auto-pay for more convenience. Services can be canceled at any time by giving a 30-day written notice.
In addition to services offered, Bennett Communication Solutions has an informative blog on its website with useful topics for businesses, such as A Great Call Center Can Lead to a Fabulous Vacation!. and Great Law Firms are Available 24-7. Potential clients can learn more about the company by filling out the contact form on the company’s website.
Bennett’s BPO services and pricings
The BPO provides the following services:
CALL CENTER SERVICES
- Employee reporting
- Remote receptionist
- Customer service
- Lead generation
- Website support
LIVE ANSWERING SERVICES
- Attendance lines
- After hour urgent care
- Elevator phone monitoring
- Home healthcare
AUTOMATED ANSWERING SERVICES
- Voicemail to email
- Conference calling
- Wake up service
Bennett Communication Solutions’ pricing
Pricing for Bennett Communication Solutions’ services are customized to meet each client’s needs. Potential clients can obtain detailed information on pricing by contacting the company by phone. All services have a free 7-day trial.
How Bennett outshines its competition
Bennett Communication Solutions is a proud member of the following trade associations.
- Association of Teleservices International
- NAEO (National Amtelco Equipment Owners)
- Canadian Call Management Association
- GLTSA (Great Lakes TeleServices Association)
Although Bennett Communication Solutions is family-owned and has been around for many years, there is little information on the company’s key executives online at the time of this writing.
There is only one Bennett Communication Solutions key executive listed online with little information about his background.
Rob Bennett (General Manager)
Mr. Bennett studied at Michigan State University.
Bennett reviews and comparisons
Although there are not many reviews online, Bennett Communication Solutions has a 5 out of 5 rating on Facebook.
Bennett’s contact information
Bennett’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (877) 234-8665.