Bennett

Unverified profile
3/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
50-99
Company listing
Annual revenue
$10 mil. - $25 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Company listing

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Overview

Bennett has been providing a full spectrum of communication services and solutions for more than six decades. Since our inception, our main objective has been to be the best in the communications business. Our dominant position is the result of persistence and professionalism in every aspect of our business.

Our customers range from the sole proprietor to the Fortune 500 Company. Whether you are using a landline traditional telephone or a modern cell phone/PDA, our basic service remains the same: take a message and relay it to you, our customer.

Ownership
Private

Details

Year founded
1947

Workforce & hiring

Scale & company milestones

Annual revenue

$10 mil. - $25 mil.

Company listing

Leadership & connections

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About Bennett: Review and comparison

Bennett Communication Solutions’ motto is to “Answer your calls when you are not able to”. The company offers live and automated answering services to help keep businesses running 24/7. Industries served include healthcare, property management, and real estate. 

Additional services include Employee Reporting, where applicants can be pre-screened, saving companies time when hiring new employees. RSVP services allow business clients to make reservations for important events. Help desk support offers a first-tier for callers, ensuring that they are directed to the right place. 

All services are customized to meet each company’s individual needs and Bennett Communication Solutions’ trained professionals handle all services on location with no outsourcing to foreign countries. Details of Bennett Communication Solutions’ services can be found on the company’s website. 

Bennett Outsourcing

Bennett Communication Solutions was founded in Flint, MI in 1945. In the last 76 years, the company has grown to 200 employees and is a 3rd generation, family-owned business.

All services are provided on a monthly basis, and there are no contracts to sign. Answering services can be set up in as little as 24 hours. Clients are charged only for the services they use instead of being charged by the minute, like with some other answering services. 

Clients can either pay by invoice or they can sign up for auto-pay for more convenience. Services can be canceled at any time by giving a 30-day written notice. 

In addition to services offered, Bennett Communication Solutions has an informative blog on its website with useful topics for businesses, such as A Great Call Center Can Lead to a Fabulous Vacation!. and Great Law Firms are Available 24-7. Potential clients can learn more about the company by filling out the contact form on the company’s website. 

Bennett’s BPO services and pricings

The BPO provides the following services: 

CALL CENTER SERVICES

  • Employee reporting
  • Remote receptionist
  • Customer service
  • Lead generation
  • Website support

LIVE ANSWERING SERVICES

  • Attendance lines
  • After hour urgent care
  • Elevator phone monitoring
  • Home healthcare

AUTOMATED ANSWERING SERVICES

  • Voicemail to email
  • eFax
  • Conference calling
  • Wake up service

Bennett Communication Solutions’ pricing

Pricing for Bennett Communication Solutions’ services are customized to meet each client’s needs. Potential clients can obtain detailed information on pricing by contacting the company by phone. All services have a free 7-day trial.  

 

How Bennett outshines its competition

Bennett Communication Solutions is a proud member of the following trade associations. 

  • Association of Teleservices International 
  • NAEO (National Amtelco Equipment Owners)
  • Canadian Call Management Association
  • GLTSA (Great Lakes TeleServices Association)

Key executives

Although Bennett Communication Solutions is family-owned and has been around for many years, there is little information on the company’s key executives online at the time of this writing. 

There is only one Bennett Communication Solutions key executive listed online with little information about his background.

Rob Bennett (General Manager)

Mr. Bennett studied at Michigan State University.

Bennett reviews and comparisons

Although there are not many reviews online, Bennett Communication Solutions has a 5 out of 5 rating on Facebook. 

Bennett’s contact information

Bennett’s main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (877) 234-8665.

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