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5.0/5 • Glassdoor rating


We are a company made up of young entrepreneurs in the contact center industry. Adentcom (Advanced Enterprise Communications) starts operations in Monterrey, Mexico in 2013.
Before starting operations, this company was incubated at the University of Monterrey, receiving certification as the most viable project in the 2011 incubation.

The main objective of Adentcom is to support companies in business development and improve customer satisfaction through our approach to appointment generation services, satisfaction surveys and customer service in such a way that we allow our customers to optimize your productivity optimizing costs and time.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Alberto Reyes, Managing Director

Year Founded


Countries of fulfillment




Contact information


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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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