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Unity Communications

4.8/5 • Glassdoor rating


Unity Communications is a call center and a BPO that specializes in sales support, customer service, and administration tasks helping companies grow and concentrate on their strengths. As an award-winning sales and support organization, we pride ourselves in acquisition, retention, and new product strategies that many companies large and small are launching.

With our ability to source many sales initiates to drive growth, our unique approach has fuel double-digit growth for many of our partners.

Unity Communications and Consulting Group office

The company’s Manila office lies in the heart of Bonifacio Global City, one of the well-known business centers in Metro Manila. Being at the center, some the known establishments in the vicinity include JP Morgan and Chase, The Mind Museum, and Shangri-La at the Fort. The place is also accessible via BGC Bus, one of the sole public transports available in BGC.

Unity Communications and Consulting Group address

United States

  • 1530 E. Williams Field Rd # 201-48, Gilbert, AZ 85295


  • Level 10-1, 31st Street & 3rd Avenue, Bonifacio Global City, Taguig 1632, Philippines

Costa Rica

  • Avenue 11, Aranjuez Province, San Jose, Costa Rica

What Unity Communications offers its clients

We offer flexibility and a combination of direct technology sales, BPO services for companies that need an expert 3rd party to execute projects at a low cost and high quality, and a call center that provides the human element of customer service, lead generation, and support. If your company is looking for a BPO based in the US, Philippines, or Latin America, please give us a call. We would love to provide a long term solution for your business.

How Unity Communications outshines the competition

Unity Communications is an award winning organization that focuses on helping brands find more customers, more opportunity, and more markets while lowering their internal costs in labor, streamline processes, and stabilize turnover. As a smaller company we offer more flexibility, accounts mean much more, and being privately owned means we answer to clients – not shareholders.

Unity Communications company structure

We are a small BPO solely owned by then IT director for USS John S. McCain DDG-56 turned entrepreneur, Patrick Brown. His experience in the US Navy as an IT director led him to work with some of the best companies in the IT infrastructure, WAN, Wireless, LEC, CLEC, and respective software space which then paved the way to him building his own BPO company.

Sample highlight service offering of Unity Communications

We offer a 30-day back office team program with A/B testing for startups. No long term commitments, contracts, and 1 FTE minimum.



Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Retail
  • Software Tech/IT
  • Telecoms



Patrick Brown, Founder and CEO

Year Founded


Countries of fulfillment


  • Admin Support
  • Customer Service
  • Finance & Accounting
Contact information

+1 (480) 550 8700

About Unity Communications: Review and comparison

Unity Communications is a cutting-edge call center and BPO that makes it their mission to grow companies organically. By focusing on their strengths and roots, Unity Communication helps develop sales support, enhance customer service, and any other administrative tasks hindering their growth. 

And their model works. That’s why their estimated revenue lands between 5 and 10 million dollars. With their unparalleled ability to source sales, customers often report seeing double-digit growth in just a few weeks.

Whether you’re a settled, larger company looking to spur a new period of growth, or you’re a startup looking to launch those first crucial sales, United Communications can get you there.

Unity Communications Outsourcing

Based in the stunning landscape of Arizona, Unity Communications is striking proof that help can come from anywhere in the world. Unity Communications handles 

But Unity Communications isn’t limited to Arizona. Because the company operates remotely, they empower employees and businesses around the nation and world. Armed with a powerful team of talented employees, they help you manage your business to take you to the next level.  

Unity Communications doesn’t stop there. They also have global sales and BPO partners in both the Philippines and Costa Rica. No matter where you are, Unity Communications is dedicated to delivering exceptional service so you can build your business more robustly than before.

Unity Communications’s BPO services and pricings

Unity Communications provides a multitude of effective services to help your business reach its highest potential. Some of their services include: 

  • Inside Sales
  • B2B Sales
  • Lead Generation
  • Analytics
  • Marketing
  • Account Management
  • Outbound Telemarketing
  • BPO
  • Outsourcing
  • And more

Unity Communication’s pricing

Unity Communication’s pricing varies depending on business needs. For further information on specific pricing information, reach out to them today. 

How Unity Communications outshines its competition

Every company has its strengths, and Unity Communications zeros in on the innate strength of a business. They’ve cleared the competition with their cutting-edge technology. 

With formidable data security, competitive pricing, an impressively efficient model with precision and speed, Unity Communications is cut above the rest and outshines its competition. By doing so, Unity Communication has garnered awards and accolades, including one of Inc 5000 fastest growing companies. 

Additionally, their model is unique in how it generates growth. They take technology to generate immense growth while simultaneously saving pricy overhead costs.

Key executives

Patrick Brown (Founder and CEO)

He founded the company in 2009 after he built an impressive career as the IT director for USS John S. McCain DDG-56, where he realized the impact technology has on business.

His resume doesn’t end there; Patrick Brown has experience with some of the most excellent telecom companies, like Cox Communications, Mitel, and XO Communications.

Unity Communications reviews and comparisons

Unity Communications is a creative, powerful, innovative BPO that is dedicated to delivering top-tier results for its customers. Their reviews reflect this, too, as many past employees and current customers seem pleased with their experiences and have zero complaints.

All in all, Unity Communications helps you grow your business fast with its effective tools and services.

Unity Communications’s contact information

Unity Communications’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 (480) 550 8700.


Unity Communications news, podcast & articles

Unity Communications videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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