My BPO Pty Ltd

MyBPO is a Brisbane, Australia-based Employer of Record (EOR) and offshore staffing provider. It places Filipino virtual assistants and specialist staff with Australian businesses while carrying the legal employment liability.

MyBPO Pty Ltd is an Australian-registered company. It operates from Brisbane, Australia, with an operational presence in Bacolod, Philippines.

The model is built to bridge Australian common law and the Philippine Labor Code. Recruitment, payroll, contracts, and compliance sit with MyBPO while the client manages the work.

The company runs dedicated offices and coworking spaces in Bacolod City, with a roadmap to partner with workspace hubs and open a Manila office in late 2026.

Its stated positioning is a physical operator rather than a remote-only platform, recruiting, housing, and supporting client teams on the ground.

MyBPO runs its delivery from Bacolod City, Philippines, with the head office and all client contracting handled out of Brisbane, Australia.

The Employer of Record (EOR) model works as a tripartite arrangement. The client keeps operational control of the work while MyBPO absorbs the legal employment liability.

Two contracts sit behind each placement. Clients sign a Master Services Agreement with MyBPO in Australia, governed by Australian law, and never sign an employment contract.

MyBPO then signs a local employment contract with the staff member under the Philippine Labor Code, covering 13th month pay, social security, PhilHealth, and leave entitlements.

Responsibilities are split along a clear line. Clients handle daily management, training, key performance indicators, and culture, while MyBPO handles payroll, tax, legal compliance, hardware, and billing.

Onboarding moves through four stages:

1. Discovery and strategy, building a role profile with a job description, salary benchmarking, and a hardware and software assessment
2. Recruitment and vetting, with local sourcing, skills and English proficiency screening, client interviews, and background and reference checks
3. Legal and IT setup, covering contract signing, government filings, equipment procurement, and secure shipping to the staff member
4. Go live and ongoing management, with bi-monthly payroll, human resources support, and information technology (IT) helpdesk cover

New team members are typically operational within 14 to 21 days, and an existing offshore team can be transitioned onto the EOR in as little as five days.

Billing is consolidated into a single Australian dollar invoice with goods and services tax (GST), so clients avoid international transfers, foreign exchange handling, and local tax filings.

MyBPO offers a focused range of business process outsourcing (BPO) services built around five integrated offerings:

• Employer of Record (EOR): Legal employment of the Filipino team, absorbing employment liability, statutory contributions, payroll, and contract administration.
• Recruitment: Locally sourced talent from a pre-vetted candidate pool and premium Philippine job boards, screened before client interviews.
• HR and Payroll Management: Back-office payroll, contract administration, and human resources support for businesses keeping the contractor model.
• Dedicated Workspaces: Lockable office suites, dedicated desks, and bookable training rooms in Bacolod with fibre internet and backup power.
• Equipment Leasing: Standard and custom workstation packages shipped to team members, covering procurement, customs, and asset management.

MyBPO’s pricing

MyBPO publishes flat monthly rates rather than quoting privately. Its stated approach is dollar-disclosed pricing with no salary mark-up and no spread on the invoice.

Two management tiers are offered. HR and Payroll Management runs at A$200 per month plus the employee salary, with the client retaining the employment relationship and its liability.

Employer of Record (EOR) protection runs at A$300 per month plus salary and statutory costs of roughly 10 to 18%, with MyBPO acting as the legal employer.

Infrastructure is priced separately. Dedicated desks in Bacolod start at A$160 per month, and standard equipment packages lease from A$120 per month.

Standard agreements run month to month with 30 days notice. Fixed-cost quotes are available through MyBPO’s pricing page and its cost calculator.

MyBPO differentiates itself through legal risk transfer and physical infrastructure in the Philippines. Its positioning rests on compliance depth and transparent, published rates rather than headcount scale.

Legal employer, not a platform

MyBPO signs the local employment contract and holds the employment liability, so misclassification and sham contracting exposure sits with the provider rather than the client.

Dollar-disclosed pricing

Salary, statutory contributions, and the flat management fee appear as separate lines on the invoice. There is no mark-up applied to the staff member’s salary.

Real physical infrastructure

Dedicated offices and coworking spaces operate in Bacolod City with fibre internet, generator-backed power, and biometric access, rather than a remote-only arrangement.

Fair Work and Closing Loopholes expertise

The compliance framing is built around the Fair Work Act, the Closing Loopholes Act 2025 whole-of-relationship test, and Philippine Department of Labor and Employment (DOLE) and Bureau of Internal Revenue (BIR) obligations.

Single Australian dollar invoice

Clients receive one consolidated invoice with goods and services tax (GST) from an Australian entity, removing international transfers, foreign exchange handling, and local filings.

Five-day contractor transition

An existing contractor arrangement can be moved onto the Employer of Record (EOR) within five business days once both parties agree.

Month-to-month terms

Standard agreements carry no long lock-in, running month to month with 30 days notice, and equipment leases align to the staff term.

Hardware and on-site support

Procurement, shipping, customs, and asset management are handled locally, with on-site troubleshooting and hardware swaps when equipment fails.

Local Bacolod recruitment team

Sourcing runs through an in-country recruitment team drawing on a pre-vetted candidate pool and premium Philippine job boards, with screening done before client interviews.

MyBPO’s current list of key executives and decision-makers are not publicly available on the company’s official website.

MyBPO is an innovative Employer of Record (EOR) and offshore staffing provider in Brisbane, Australia.

While we currently do not have any third-party reviews for MyBPO, we would suggest a comparison of the firm to other Australian-owned EOR and offshore staffing providers serving small and midsize businesses.

A comparison against other providers delivering from regional Philippine cities such as Bacolod, Iloilo, and Cebu is also worth running.

My BPO Pty Ltd’s main headquarters is located in:

Brisbane, Queensland, Australia

Further, you may virtually reach out the company through the following contact information:

Website https://mybpo.com.au/

LinkedIn https://www.linkedin.com/company/mybpo

Facebook https://www.facebook.com/mybpo

In addition, you may email them at [email protected] or call 1300 258 383.