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3.5/5 • Glassdoor rating


We are a full-service Canadian BPO company providing Onshore, Nearshore and offshore services to its clients in the areas of Information Technology, Software development, Website & Social Media, Account Receivable Management, Human Resource Management, Book-Keeping and Customer Experience Solutions to name a few.

What NCRi offers its clients

Creating a sturdy flow of high-quality leads is mandatory for the growth of any business, and this can be a challenging process. NCRI is working with companies as big as PayPal and many in your industry, helping them improve quality, reduce costs, generate sales support and exceptional customer service.

How NCRi outshines the competition

At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow. NCRI has been servicing companies as big as fortune 500 to many small and medium enterprises in the bpo industry helping them accomplish significant reduction in opex and achieve scalability while providing them with the expertise and bespoke tools to manage their day to day business challenges.

Sample highlight service offering of NCRi

We offer up to 70% reduction in OPEX.


6285 Northam Dr, Suite 400, Mississauga, ON L4V 1X5, Canada, L4V 1X5, Mississauga, ON

Public or Private


Seats or staff



$10 mil. - $15 mil.

  • Digital Marketing
  • Ecommerce
  • Hardware Tech/IT
  • Healthcare
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel




Year Founded


Countries of fulfillment
  • Canada
  • Full service BPO
Contact information


About NCRi: Review and comparison

NCRi is a popular BPO service that allows organizations to optimize operations while improving customer service. This service provides a powerful platform that allows you to integrate multiple technologies into one easy-to-use system.

NCRi operates in seven countries and has roughly 1,900 employees throughout these countries. With NCRi, you can effectively manage data structures and maximize your team’s efficiency. The last reported revenue from NCRI was a little over $26 million

NCRi Outsourcing

NCRi came about in the early 2000s and has been helping hundreds of businesses ever since. They provide insights into risk management and other BPO services to help organizations run smoother than ever. 

The company worked hard to earn its stellar reputation and is one of the top choices for companies looking into streamlining many of their administrative tasks. The company currently has just under 2,000 employees. 

Still, with the growth the company sees, thanks to more clients using their BPO services, job opportunities will likely expand in the future. They’re continuously looking to bring more clients on board and provide more jobs to people.

NCRi’s BPO services and pricings

As a comprehensive risk management system, NCRi is there to help organizations identify, assess, and mitigate any potential risks. They use an integrated approach that uses data analysis, automation, and predictive analytics to give you insight into your organization’s risk profile. Some of the other services NCRi offers include: 

  • Bookkeeping 
  • Accounts receivable management 
  • Customer support
  • HR support
  • Data Analytics
  • IT enabled services
  • Software development
  • Network design
  • Resource outsourcing 

NCRi pricing

While some BPO companies offer upfront pricing, NCRi knows all their clients differ. That means they tailor their BPO services approach and pricing to each business individually. The best thing you can do is to contact them directly so you can speak with a customer service rep about what you need, and then they’ll quote you pricing. 

How NCRi outshines its competition

NCRi is known for its outstanding features and customer service to businesses. They offer several advantages, like enhancing visibility into your organization’s risk profile, which not many other BPO services offer. 

This service helps you with all your administrative tasks but can also provide early insights into market changes that can increase your company’s exposure to threats. They also have automation capabilities that can save you money. When you automate many back-end processes, you’ll save money on hiring someone to do those tasks for you. 

Key executives

  • Asif Jalil Mirza – President and CEO

Asif Jalil Mirza has been CEO of NCRi for over 14 years. His extensive leadership experience has allowed him to help the company grow by providing excellent services and retaining hundreds of clients annually. 

NCRi reviews and comparisons

NCRi is an advanced technology that businesses can use to help boost their customer service, streamline their administrative operations, and lower costs across the board. They are an excellent option for companies looking to save money on administrative tasks and put their efforts into other, more important, business tasks. 

NCRi’s contact information

NCRi’s main headquarters is located in:

6285 Northam Dr, Suite 400, Mississauga, ON L4V 1X5, Canada, L4V 1X5, Mississauga, ON

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 09053660206.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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