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We are a full-service Canadian BPO company providing Onshore, Nearshore and offshore services to its clients in the areas of Information Technology, Software development, Website & Social Media, Account Receivable Management, Human Resource Management, Book-Keeping and Customer Experience Solutions to name a few.

What NCRi offers its clients

Creating a sturdy flow of high-quality leads is mandatory for the growth of any business, and this can be a challenging process. NCRI is working with companies as big as PayPal and many in your industry, helping them improve quality, reduce costs, generate sales support and exceptional customer service.

How NCRi outshines the competition

At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow. NCRI has been servicing companies as big as fortune 500 to many small and medium enterprises in the bpo industry helping them accomplish significant reduction in opex and achieve scalability while providing them with the expertise and bespoke tools to manage their day to day business challenges.

Sample highlight service offering of NCRi

We offer up to 70% reduction in OPEX.


6285 Northam Dr, Suite 400, Mississauga, ON L4V 1X5, Canada, L4V 1X5, Mississauga, ON

Public or Private


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  • Digital Marketing
  • Ecommerce
  • Hardware Tech/IT
  • Healthcare
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel


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Year Founded


Countries of fulfillment
  • Canada
  • Full service BPO
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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