About eDivert: Review and comparison
Founded in 2014, eDivert operates on a franchise model. The business process outsourcing (BPO) company provides customer service, answering services, live chat, email answering services, and social media management. Franchisees can deliver these services from a home office or space they lease.
The company’s headquarters are in the United Kingdom, and they maintain an internal staff of 11 to 50. eDivert works with clients in a variety of industries, including health clinics, e-commerce organizations, and IT support.
This BPO organization has offices in several locations in the United Kingdom. Some of the cities include Chesterfield, Kent, and Liverpool. Positioned as phone answering and support experts, eDivert’s internal team includes a managing director and business consultant. The company is passionate about helping small businesses compete against larger enterprises.
eDivert’s LinkedIn page concentrates on its franchising opportunity. It is positioned as a way for entrepreneurs to achieve a better work-life balance. Once a business owner grows their eDivert franchise, they can subcontract their franchises or hire internal staff.
eDivert’s BPO services and pricings
The firm’s website mentions it provides the following services:
- Telephone answering services in the U.K.
- Live chat answering
- Email marketing
- Social media management
- Administrative services
- Outbound calling
- Mystery shopping
- Market research
Administrative services include bookkeeping, transcription, database management, and customer relationship management services. Answering services also encompass virtual receptionists and live personal assistant services.
Prospective customers can get a free quote for various services by calling the company or filling out an online form. Pricing varies on the type and number of services a business requests, in addition to the scope. Some services come with a dedicated account manager, and pricing may vary by franchise or office.
How eDivert outshines its competition
eDivert gets a leg up on its competition through its franchise business model. By allowing sole proprietors and entrepreneurs to champion the company’s name, the firm can control its costs and branding. The company creates a win-win situation for all parties by giving self-directed individuals a way to make money from home without having to go at it alone.
Plus, the firm offers a variety of customer service, marketing, and administrative services. Although the business is concentrated in the United Kingdom, this shows it can develop niche market expertise. eDivert has experience with a multitude of industries and can form strategic partnerships with its clients to exceed their expectations.
Kim Studdert-Kennedy (CEO)
Kim Studdert-Kennedy has been the company’s CEO since September of 2017. Before that, she was the CEO and managing director. Kim has a combined 7 years and 5 months with the organization. She has a Master of Arts in French language and literature and is also a licensed athletics coaching assistant.
eDivert reviews and comparisons
It’s best to compare the firm with others that provide customer service, assistant, digital marketing, and telephone answering services. Client testimonials praise the company’s efficiency, professionalism, and excellence. Customers also appreciate the value the service provides.
eDivert’s contact information
eDivert’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 01628 637 900.