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4.2/5 • Glassdoor rating


FGS is a multinational startup company located in the United Kingdom & Egypt specializing in Business Process Outsourcing services to serve organizations with a whole suite of BPO requirements. FGS provides ‘bespoke’ and ‘low cost’ business solutions. Our talents allow for an immediate access point for a flexible, standardized and highly professional partnering solution at cost efficient rates. We offer a broad diversified suite of services to serve your business needs.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Mohamed Ashraf Ahmed, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information

202 38340027

About FGS: Review and comparison

Fusions Global Services (FGS) is a telecommunications outsourcing company located in Egypt that provides BPO services around the world since 2016. 

The company has a multi-skilled and multi-national team that has been customizing high-quality services to meet the needs of a wide range of customers and companies from a variety of industries worldwide. 

FGS offers call center services, technical chat support, email support, software solution, data entry services, and other services available. 

FGS Outsourcing

FGS is a multinational company headquartered in Giza, Egypt. They are dedicated to providing high-quality services and solutions that can be customized to meet their client’s needs.

FGS’s BPO services and pricings

Fusion Global Services provides a variety of services to help all business sectors guarantee the best quality at the least cost. 

Here are the primary services offered by Fusion Global Services:

  • Customer engagement transformation services
  • Business process transformation services
  • Digital transformation services

With a team of experienced professionals, FGS is dedicated to providing its clients with personalized solutions tailored to their unique needs.

Fusion Global Services’ pricing

FGS helps businesses save costs, improve efficiency, increase profitability, and scale quickly. Clients can save up to 75% and can benefit from at least 95% high staff retention. 

For consultation and quotes, interested clients can get in touch with the company and fill out the form to have an accurate pricing estimate.

How FGS outshines its competition

Fusion Global Services can help you reduce operational costs and accelerate product development. The company’s long-term experience in BPO services ensures top-notch quality at a cost-efficient rate. 

FGS strives to ensure that its business operations are conducted in an ethical and responsible manner. It gives importance to localized Corporate Social Responsibility (CSR) initiatives, sustainability, and a conscious approach to operational activity.

FGS is committed to operational excellence. It continuously provides clients with all the needed information and efforts with the highest quality customer service experience and alleviates the specific challenges they face.

Key executives

Fusion Global Services current list of key executives and decision-makers is not publicly available as of this writing.

FGS reviews and comparisons

Here are some of the positive client reviews of FGS:

“I’m wondering why I never contacted these guys sooner! they all have commendable talent in Inbound Call Center and knocked my concept of outsourcing companies out of the ballpark. Their quality and operations process is a top notch.”  – Dr. Rafik Radwan

“ It was really great getting to know FGS team during the project. They were all helpful in answering my questions and made me feel at ease. Therefore we consider them one of the best regarding quality assurance. They are better than I could have envisioned! “ – Eve Crawford

“ They truly professional! I would highly recommend them as an outsourcing service provider, you simply just won’t find any better team! “ – Amr Helmy

FGS’s contact information

FGS’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 202 38340027.

FGS news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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