$25 mil. - $50 mil.
Rajesh Rawat, Director
About VonUp: Review and comparison
VonUp is a one-stop-shop for Business Process Outsourcing (BPO) solutions. The firm has headquarters in Mumbai, Maharashtra, India. It has offered BPO services since 2013, but many team members have over 30 years of experience in the industry.
This company specializes in the telecom, insurance, deregulated energy, and market research industries. It services companies in Australia, the UK, and the USA.
VonUp works to develop long-term client relationships by delivering high-quality services. With over 100 expert teams serving more than 60 clients, the employees aim to satisfy all of their customers’ needs. This company specializes in customer service, data management, lead generation, sales support, and list building for offshore clients.
Also, VonUp prioritizes its employees. The organization strives to train and prepare its employees to go above and beyond customer requirements. They look for natural leaders and independent individuals to uphold their work culture.
VonUp’s BPO services and pricings
VonUp offers many BPO services, including:
- Customer service
- Lead generation
- Back office services
- Email support
- Chat support
- Upsell programs
- Cross-sell programs
- Order taking
- Order fulfillment
- Market research
- Market surveys
- Inquiry handling
- Technical support
- Sales support
- Appointment setting
Furthermore, the company services around 20 industries. The teams will take on almost any client.
As with most BPO solutions providers, VonUp’s pricing depends on the business needs of the client. They charge holistically based on the time and labor investment that employees need to put into the customer, as well as the specific services required.
Regardless, they work to provide low-cost services to make BPO accessible to all.
How VonUp outshines its competition
VonUp outshines its competition by choosing only the best employees with plenty of training. Despite having existed since 2013, the employees have over 30 years of experience. The company offers best-practice training to its employees as well. Additionally, they have state-of-the-art technology infrastructure and analytic capabilities.
The organization delivers flexible BPO and contact center services. It uses Six Sigma operational processes to give real-time performance analytics. Overall, the people at this company are exceptionally motivated, skilled, and personable.
VonUp’s mission involves:
- Adding value with every client interaction
- Using the latest business practices and technology
- Reducing operating costs for clients
- Helping clients to maintain and expand their customer base
- Acting as a long-term outsourcing partner
Abhijit Udeshi (Director)
Abhijit Udeshi has served as the co-founder and director since 2013. Before that, he worked as the process manager of Apollo Business Technologies. He also serves as the co-founder and director of VonUx.
Rajesh Rawat (Director)
Rajesh Rawat graduated from the University of Mumbai in 2005. He also worked at Apollo Business Technologies as a business development manager until he began serving as the director of VonUp in 2013.
VonUp reviews and comparisons
VonUp has 3.9/5 stars, with previous employees praising the company for its fast growth, dynamic entrepreneurs, and potential to excel.
VonUp’s contact information
VonUp’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 7187172270.