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Hawkenboom, OPC is a business process outsourcing company that does great work for clients and their customers in the United States through our delivery centers in Iloilo City, Philippines.

What Hawkenboom offers its clients

Our managed teams of experienced agents deliver great customer service, virtual assistance, medical billing, lead generation, data entry, e-commerce support, real estate support, logistics support and back-office support work.

How Hawkenboom outshines the competition

We live by our purpose to do the great work that makes life better for people and harness the power of technology and humanity to deliver great work for clients, create safe workspaces and help workers prosper.

Hawkenboom company structure

We are a One Person Corporation (OPC) registered in the Philippines.

Sample highlight service offering of Hawkenboom

Say goodbye to HR headaches and save money from recruiting, training, managing and maintaining an office.


2F Two Lorton Building, Quezon Street, Iloilo City, Philippines 5000 Western Visayas, Philippines

Public or Private


Seats or staff




  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • Real Estate
  • Recruiting Staffing
  • Transportation
  • Travel



Jrob Santos

Year Founded


Countries of fulfillment
  • Australia
  • Canada
  • United Kingdom
  • United States
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Human Resource & Legal
  • Office Leasing
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information



About Hawkenboom: Review and comparison

Hawkenboom is an outsourcing enterprise that provides excellent services to customers and clients in the United States, United Kingdom, Canada, and Australia. It has over 10,000 highly-skilled and experienced call center agents.

This outsourcing provider can assist you in maintaining your competitive edge and adaptability in a constantly evolving market.

Hawkenboom enables you to address any skill gaps, scale up your operations, and enhance redundancy with ease and speed, freeing up your resources to concentrate on growth.

Hawkenboom Outsourcing

Hawkenboom operates through delivery centers located in Iloilo City, Philippines, a highly urbanized city that serves as the regional center for trade, commerce, and education. With over 50 universities and colleges, the city is a top outsourcing destination in the Philippines.

Hawkenboom is dedicated to safeguarding its partners and empowering their long-term success, which contributes to exceptional retention rates that surpass typical industry attrition.

Hawkenboom’s BPO services and pricings

Hawkenboom’s proficient teams of agents offer excellent customer service and back-office support services.

Below are the Hawkenboom solutions:

Data entry and processing

  • Conversion
  • Data mining
  • Data verification

Virtual assistant services

  • Scheduling
  • Follow-ups
  • Administrative support

E-commerce support

  • Order processing
  • Inventory management
  • Order fulfillment

Customer service

  • Email support
  • Phone support
  • Video support

Human resources

  • Recruitment & training
  • Payroll and benefits administration

Billing support

  • Coding
  • Verification
  • Tracking & reconciling

Hawkenboom’s pricing

Pricing for Hawkenboom services is not openly available as it is based on specific services requested. However, you can talk to their experts! 

Book a time for a discovery call with their outsourcing consultants for FREE.

How Hawkenboom outshines its competition

Hawkenboom demonstrates excellence in numerous ways. This firm is dedicated to delivering excellent customer service and support to its clients, leveraging its team of highly trained professionals. 

From responding to customer inquiries to managing complaints and offering technical support, Hawkenboom’s team is equipped to handle all aspects of customer service. 

The team recognizes exceptional customer service is critical for establishing lasting customer relationships and driving business growth.

Additionally, Hawkenboom relies on customer relationship management (CRM) software as a vital technological tool. 

The company uses this software to manage customer interactions and data, enabling them to offer personalized and efficient service. 

By leveraging CRM software, Hawkenboom can monitor customer interactions, handle customer inquiries, and analyze customer data to identify trends and patterns.

Key executives

Jrob Santos (Founder and CEO of Hawkenboom)

Jrob is the CEO and Founder of Hawkenboom. He manages teams of experienced agents who provide excellent customer service and back-office support from the Philippines.

Hawkenboom reviews and comparisons

Hawkenboom is an innovative outsourcing provider located in Iloilo City, specializing in the customer service sector. 

While there may not be extensive reviews available for the company and its services, we recommend comparing it with other businesses that specialize in the same sector. 

The company’s website features numerous client testimonials that showcase how their services have helped other businesses grow.

Hawkenboom’s contact information

Hawkenboom’s main headquarters is located in:

2F Two Lorton Building, Quezon Street, Iloilo City, Philippines 5000 Western Visayas, Philippines

Further, you may virtually reach out the company through the following contact information:

Website https://

In addition, you may email them at [email protected] or call +639399998000.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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