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About Stellar BPO
Stellar was founded in 1998 in Australia with just a single call centre. Today, they have multiple centres across USA, Australia, Europe, and the Philippines, and are known as the voice behind some of the world’s leading brands.
Stellar strongly believes that the business of customer relationship is driven by three things – innovative model, great clients, and smart people. It is this motto that has positioned them as an expert and a market leader in providing end-to end customer services across the world. Stellar credits its success to the Open book Management (OBM), which has been at the core of the company and its culture ever since its inception.
Started with just one customer care service, Stellar has evolved into an industry leader in providing customized solutions that include customer care, offshoring, self-service IVR, and web chat. This isn’t it. Stellar also provides value added services like social media services, workflow management, evolve consulting, speech analytics, and outbound sales and services.
It has managed to grow exponentially not just in numbers, but also in technology, providing technologically advanced and reliable services to their many clients. Transparency and openness are the foundations of their partnerships with clients, and through OBM they maintain the same level of trust with their staff.