Penbrothers

Penbrothers is an offshore staffing company based in the Philippines. We help international companies build remote teams that deliver.

Founded in 2014, Penbrothers employs more than 1,500 people across the Philippines and serves over 90 global clients. We handle sourcing, hiring, payroll, benefits, taxes, compliance, employee engagement, and retention, so companies can scale remote teams without setting up an entity or managing back-office complexity.

Our promise is simple: we build remote teams that actually deliver.

What Penbrothers offers its clients

Penbrothers gives clients a complete system for building and running remote teams in the Philippines, not just talent placements.

• Talent sourcing and recruitment. Role design, sourcing, vetting, and endorsements built around each client's requirements.

• HR and payroll administration. Full local employment, payroll processing, benefits administration, taxes, and statutory compliance.

• Employee engagement and retention. Onboarding, team building, events, and learning and development designed to keep teams performing over time.

• Client support and account management. A dedicated account team that partners with client leadership on roles, rhythms, and operational alignment.

• Hypercare onboarding. A 180-day structured onboarding program built around the highest-risk window of any remote hire.

• Replacement guarantee. If a hire doesn't work out, we replace them.

• Transparent pricing. A fixed monthly management fee per employee plus the team's compensation. No hidden costs, no markup on salaries.

Clients work with Penbrothers because they want remote teams that operate like an extension of headquarters, not pooled labor billed by the hour.

How Penbrothers outshines the competition

Most offshore providers stop caring after the hire. Penbrothers is built around the opposite principle: we own what happens after hiring.

• Exclusive client-dedicated teams. Your team is integrated in your business and reports to you.

• Hypercare Framework. A proprietary 180-day onboarding system that addresses the period when most remote hires fail. It produces a 98% placement success rate.

• Replacement guarantee. If a placement doesn't work out, we replace the hire. We own the hiring risk, not our clients.

• Transparent pricing. Clients see exactly what they pay for: a fixed management fee plus the employee's compensation, broken down line by line. No hidden margins.

• Retention systems designed upfront. We build retention into the operating model from day one, rather than reacting after people disengage.

• Built for continuity, not short-term placements. Penbrothers is structured around long-term team performance, not quick fills.

We don't just place talent. We stay accountable for performance.

Penbrothers company structure

Founders
• Nicolas Bivero, Co-Founder and CEO
• Gui Faria, Co-Founder

Leadership Team
• Carlo Lim, Chief Financial Officer
• Clarissa Delgado, Chief Operating Officer
• Gabrielle Pratte, Chief Transformations Officer
• Stefan Seifert, VP of Customer Success
• Leah Porteza, VP of Finance and Service Delivery
• Ricardo Carreira, VP of Marketing
• Carla Batan, VP of Talent Acquisition
• Jeremy Obial, VP of Technology

Sample highlight service offering of Penbrothers

Penbrothers builds full-time, client-dedicated remote teams in the Philippines. Each hire is sourced and vetted for a specific role, employed by Penbrothers under local compliance, and reports directly to the client.

Every placement runs through the Hypercare Framework, a 180-day onboarding system covering the period when most offshore hires fail. Hypercare produces a 98% placement success rate and is backed by a replacement guarantee.
Pricing is transparent and fixed: a flat monthly management fee per employee plus the team's compensation, broken out line by line. No markup on salaries, no hidden costs.

Best fit for international companies scaling teams across customer support, finance and accounting, marketing, software development, data and AI, and back office operations.