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4.1/5 • Glassdoor rating


We are Penbrothers, your remote HR partner!

Whether you’re a rising startup or a rapidly-scaling enterprise, having the right people in your team is key to growing your business. Penbrothers brings together the right mix of exceptional talent, smart technology, and cost-savings to help you achieve your business goals.

Penbrothers is an HR and remote talent management solutions provider that helps global startups and SMEs build and scale their teams through outstanding Filipino talent.

Founded in 2014 by Gui Faria and Nicolas Bivero, Penbrothers started with a vision to create high-value careers for exceptional talent in underrated and untapped locations.

Today, Penbrothers employs over 1500 team members across multiple functions and industries, serving over 90 of the most exciting and innovative startups and SMEs in retail, e-commerce, gaming, IT and FinTech. Known for its culture of employee obsession, client focus, and strong, experienced management, the company has shown consistent growth year after year.

What Penbrothers offers its clients

We design business solutions that are scalable and customized to your business needs—without the hidden costs. We are committed to give your business the best value while being fully-compliant to labor laws, ensuring quality outcomes from high performing teams, data security and staff retention.

How Penbrothers outshines the competition

Penbrothers understands startups and the challenges they face. One of Penbrothers’ key differentiators is our ability to hire and retain the best talent for your business needs. While the rest of the industry suffers from high staff turnover, Penbrothers has over 95% employee retention rate. The secret lies in our culture: we are employee-obsessed and this reflects in our 4.3 Glassdoor rating.

Our culture and employee engagement programs create happy employees for your remote teams - allowing your company to achieve your long term vision.

We thrive in fast-paced environments to meet the demands of our clients. We can do this through a mix of tech and personalized processes that we have refined through experience with high growth startups, unicorns, and companies that require a specialized approach.

Penbrothers company structure

Founded by two international entrepreneurs, we are a fast-growing company that is engaged in the business of providing technology-enabled HR and remote talent management offshoring solutions including sourcing, hiring, payroll, benefits, taxes & compliance.

Sample highlight service offering of Penbrothers

Hiring Filipino talent can help your business save up to 82% on manpower costs!

If you’re looking to hire high-performing teams without having to carry an additional cost, building a remote team in the Philippines is the right fit for your growing company. Penbrothers helps you do just that and more. From sourcing to onboarding, to work setup and retention, including local compliance with Philippine labor laws, we take care of the hustle and bustle of being your remote HR partner so you can focus on innovating and developing your business.


OPL Building, 100 Carlos Palanca Street, Legazpi Village, Barangay San Lorenzo, 1129, Makati City, Metro Manila

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Hospitality
  • Legal
  • Media Publishing
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation



Nicolas Bivero, Co-Founder and Chief Financial Officer

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Finance & Accounting
  • Human Resource & Legal
  • Office Leasing
Contact information

+632 8626 3313

Penbrothers Outsourcing

Penbrothers is a forward-thinking, efficient team scaling and Business Process Outsourcing (BPO) services provider headquartered in Makati, Metro Manila, Philippines. The company started providing scalable outsourcing solutions to industries in 2014.

This innovative BPO company focuses on providing customized business solutions at a fraction of the cost, aimed more toward startups and SMEs. Their driving force: “Our mission is to help our clients create and grow their teams with exceptional talent so that they can focus on their core business.

Though it may be a younger BPO group, Penbrothers has shown it is here to stay. They employ between 201 to 500 employees, many of which are on LinkedIn.

Penbrothers’s BPO services and pricings

The company takes pride in its goal-oriented and customer-motivated approach, offering scalable resources for staffing almost any industry without stopping any core work. They cater to various industries, leading the pack when providing innovative staffing solutions with offshore talent in the Philippines.

Their ultimate goal is to become one of the best collaborative homes for numerous startups and become a top talent partner. Their driving force motivates them to continue expanding and stepping up their efficiency.

How Penbrothers outshines its competition

Penbrothers is a steadily growing BPO services provider that offers the following services:

  • Manning services
  • Office facility services
  • Business development services
  • Networking
  • Coworking
  • Basic business solutions

The firm considers itself privately held, outsourcing as a consumer services industry. Its services, however, are helpful for many industries. Penbrother’s employs talent from all different areas of the business to make an impact all over the globe.

Penbrothers’ pricing

The pricing Penbrothers offers is dynamic, based purely on what a company needs from their Managed Services. It does, however, promise that their staff augmentations will be at a fraction of the cost elsewhere and can save someone up to 70%

Key executives

The company prides itself on providing high-value with quality results. So when you partner with Penbrothers, you’re guaranteed to receive:

  • An outsourced team with hand-picked exceptional talent
  • Cost-efficient business scaling
  • A flexible approach to all tasks

Additionally, the company believes in assisting the smart-scaling of every company size, from the one-person venture in digital marketing to the 80-person team starting an e-commerce business. While their primary focus is helping startups and small businesses, connecting with Penbrothers to see where you can fit into their outsourcing plans is a good idea if it seems to be a fit for your industry.

Penbrothers reviews and comparisons

Guilherme Faria (COO & Co-founder)

Guilherme Faria has been Penbrothers Chief Operations Officer (COO) since 2014 and aided in the firm’s founding. He has a proven track record of prolific business ventures and has demonstrated the ability to assist or lead ground-up business building.

Penbrothers’s contact information

Penbrothers’s main headquarters is located in:

OPL Building, 100 Carlos Palanca Street, Legazpi Village, Barangay San Lorenzo, 1129, Makati City, Metro Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +632 8626 3313.


Penbrothers news, podcast & articles

Penbrothers videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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