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Booth & Partners

3.8/5 • Glassdoor rating

Overview

Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises.

Our core services, encompassing Talent Solutions and Managed Solutions, are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients’ success.

With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

What Booth & Partners offers its clients

1. Talent Solutions
Our "co-managed" staffing solution is tailored for businesses looking to recruit, hire, and employ remote offshore teams while retaining direction and control over culture, structure, and productivity. It's the perfect fit for companies looking to expand into the Philippine or Colombian talent market without a legal entity in the region.

You can access a new talent pool to recruit from to fill a variety of roles within your business. We will assist you in navigating recruitment, employee onboarding, HR, payroll, local tax, legal, and labor relations to establish a human capital presence in the Philippines or Colombia with ease.

2. Managed Solutions
Our managed solutions are ideal for companies that want to outsource business processes without worrying about managing the team’s KPIs and performance.

We offer this as an end-to-end staffing solution where we take care of everything from recruitment and administrative tasks to your team’s on-ground local operations.

Managed Solutions takes away the stress of handling a business function by taking care of your team’s daily performance and productivity, helping you gain more time to focus on core and growth-driving activities.

3. Workspace Solutions
We offer functional and purposefully designed office spaces to support individual and team needs. Our spaces are created to cue and sustain good work habits and build a real work environment that could allow you to create your best work.

Choose from an array of flexible, fully furnished, plug-and-play workspaces for different team objectives and varying work styles.

Our workspaces are strategically located in the premium Makati Central Business District, BGC, and Alabang, close to many key establishments within the district.

How Booth & Partners outshines the competition

We always strive to understand what motivates our clients. As a true extension of your team, we believe in rolling up our sleeves and diving in to gain a deeper understanding of what your business truly needs.

How we work:

- We co-evolve with our clients and act as enablers of each other’s growth
- We employ a proactive rather than reactive approach
- We never stop improving and innovating our processes
- We leverage our culture of adaptability in crafting flexible solutions to our clients’ evolving needs
- We bring tailored solutions and advancements to the table
- We practice transparent communication in our organization
- We address small issues before they turn into big ones
- We provide a safe space for our team to express their real thoughts and ideas
- We respond and adapt to new industry developments and trends

Booth & Partners company structure

An American-owned company, Booth & Partners was founded in 2013 with a vision to support companies around the globe with their own full-time, first-rate remote team in the Philippines and Colombia.

With outsourcing being the leading service we offer, we seek to work with our clients in a mutual journey of business transformation. Our systems and processes are purposely designed to foster a productive and collaborative environment. Whether it's delivering top-of-the-line business solutions or industry-leading training programs, Booth & Partners always works with the customer and talent in mind.

Sample highlight service offering of Booth & Partners

Our core service functions encompass:

- Digital Customer Experience
- Accounting & Finance
- Back Office Support
- Technology Consulting
- Data Entry
- Digital Marketing
- Business Development
- Administrative Support
- Product Management
- Business Analyst

Leveraging years of industry expertise, we provide reliable support to businesses of all sizes, empowering them to thrive in today's competitive landscape.

Headquarters

Makati

Public or Private

private

Seats or staff

1200+

Revenue

$25 mil. - $50 mil.

Industries
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Carmen Booth

Year Founded

08/01/2013

Countries of fulfillment
  • Colombia
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Software & Application Development
Contact information

(+1) 800 391 3190 / +63 2 8529 4491

https://www.boothandpartners.com


About Booth & Partners: Review and comparison

Booth & Partners started in 2013 as an international provider of staffing solutions. Their client locations include the United States, Canada, Australia, United Kingdom, and Singapore.

Whether it’s support staff or fully-managed services, Booth & Partners offers a range of professional services.

Booth & Partners Outsourcing

With multiple offices all over Metro Manila and Cebu, Booth & Partners employs around 1,200 staff. Their core values promote a culture of accountability, drive to beat the status quo, and the pursuit of collaborative innovation.

Outsourcing to the Philippines offers clients a variety of benefits. The Philippines has a 92% literacy rate, which creates greater access to a talented workforce. 

In addition, Tagalog and English are both spoken by a population majority. Booth and Partners stimulate business practices that impress their clients with potential 60% cost savings and an 87% employee retention rate.

Booth & Partners’s BPO services and pricings

Booth & Partners’ services include Managed Services (full-service, Staff Leasing Services (co-managed)) and Employer of Record Services, including:

  • Back Office Support
  • Customer Support
  • HR Support
  • Information and Communication Technologies
  • Insurance Support
  • Marketing
  • Payroll
  • Software Development
  • Staffing
  • System and Network Administration

Booth & Partners’ three services branches allow their clients to choose how much they want to manage. For example, with Staff Leasing and Employer of Record services, Booth & Partners provides solutions, but their clients maintain control. 

With Managed Services, Booth & Partners make decisions about the nitty-gritty so that their clients can focus on the business that matters most.

Booth & Partners’ pricing

Pricing for Booth & Partners will depend on the service type and features chosen. Contact them personally to find out more. 

How Booth & Partners outshines its competition

Booth & Partners promises high-quality results that reduce operating costs and improve productivity. Their focus is building teams for small and medium businesses. 

Booth & Partners outshines the competition with a commitment to their clients and partners. As a result, they’ve cultivated a reputation of trust and dedicated staff.

With an emphasis on both heart and hustle, Booth & Partners ensure open communication. In addition, their services focus on acquiring high-quality talent that creates workplace efficiency, allowing clients to grow their business.

Key executives

Carmen Booth (CEO, Co-founder)

Carmen Booth has a long history of managerial positions, including roles at financial institutions and hotels, which fostered the company’s commitment to customer service.

With Booth & Partners and ARCH Offices, Carmen Booth promotes game-changing thinking and flexibility to improve their clients’ business operations.

Jamie Booth (Managing Director, Co-founder)

Before co-founding Booth & Partners, Jamie Booth pursued various roles in finance and business. As managing director, Jamie Booth aims to bring flexibility, fun, and productivity to all services provided by Booth & Partners.

Michelle Malonzo (Chief of Staff)

Michelle Malonzo joined Booth & Partners at its inception. She brings over 15 years of experience in Call Center and Business Process Outsourcing (BPO) industries and more than ten years of experience managing operations.

Sang Won Hwang (Country Manager, Philippines)

Sang Won Hwang serves as Booth & Partners’ Country Manager for the Philippines. With a wealth of experience spanning 18 years, he has a proven track record in creating, developing, and scaling successful teams in India, Pakistan, and the Philippines.

In addition to his role at Booth & Partners, he also has a background in teaching Social Entrepreneurship at the University of Virginia and establishing nonprofit organizations.

Suselle Mueller (Country Lead, Colombia)

Suselle Mueller joined Booth & Partners in 2022, gearing up our operations in Latin America. She brings extensive experience in People Management, Sales, Marketing, Budget Planning, and Business Development.

Her knowledge of Latin American culture and experience with multicultural teams will greatly benefit our operations in Colombia.

Booth & Partners reviews and comparisons

Booth & Partners’s Clutch profile has an average rating of 5.0/5 stars. A certain review uploaded on the website reported that they are “exceptionally fast learners who love feedback and achieve great results.” Their professional customer support services and customized solutions allowed them to to match the client’s needs perfectly.

Further, their website showcases case studies presenting their partnerships with client companies. Praise from clients of Booth & Partners includes increased customer satisfaction scores and improved productivity.

Additionally, Booth & Partners achieved improved hiring requirements for acquiring lasting talent.

Booth & Partners’s contact information

Booth & Partners’s main headquarters is located in:

Makati

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+1) 800 391 3190 / +63 2 8529 4491.

References

https://www.glassdoor.com/Overview/Working-at-Booth-and-Partners-EI_IE2857272.11,29.htm

https://www.crunchbase.com/organization/booth-and-partners

Booth & Partners news, podcast & articles

Booth & Partners videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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