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Don’t Panic Management

3.0/5 • Glassdoor rating


Don’t Panic Management is a league of extraordinary online talent whose skills range from administrative organization to podcast production and marketing execution. Operating as a fully virtual agency, we work to help small and mid-size business owners feel organized and relaxed in their marketing endeavors so they can focus on what they do best: running their business. How can we help you?



Public or Private


Seats or staff



$1 mil. - $5 mil.





Alex Hermann, CEO

Year Founded


Countries of fulfillment




Contact information



About Don’t Panic Management: Review and comparison

Don’t Panic Management is a Business Process Outsourcing (BPO) company that matches virtual assistants to client companies to help them grow their businesses. This United States-based firm encourages executives and owners to hire assistants to ease their workload and let them focus on vital income-producing tasks. 

This BPO company started in 2011 and hires virtual assistants (VAs) on a rolling basis to hire out to client companies. The firm provides a training course for people interested in working as a VA. They currently employ 14 virtual assistants, all of whom appear in a list with bios on the website.

Don’t Panic Management Outsourcing

Don’t Panic Management strives to be relatable, friendly, and invaluable to companies who need virtual assistants to ease the workload on executives. The company stresses the need to free up top executives for the most profitable business tasks. 

This firm helps companies scale their business and volume by letting a freelance virtual assistant handle repetitive tasks that don’t need one-on-one time from top employees and CEOs. Don’t Panic Management can provide most aspects of virtual assistant work.

Don’t Panic Management’s BPO services and pricings

This BPO firm recruits virtual assistants and hires them out to companies to fill the following general roles:

  • Executive Assistants
    • Email and calendar management
    • Bookkeeping
    • Project Management
    • Research 
    • Event Planning
  • Marketing Assistants
    • Email and social media management
    • Advertising campaign planning and implementation
    • Webinar, content, and newsletter management
  • Content Producers
    • Email marketing production
    • Webinar production
    • Podcast production
    • Video production
    • Content creation

Don’t Panic Management pricing

While some agreements may require customization, the cost of most of this firm’s virtual assistant services appears on the company’s website. Executive Assistant services cost $44 per hour. Marketing Assistant services start at $55 per hour. Clients can hire content producers through Don’t Panic Management for $65 per hour.

Packages start at 5 hours per week. 

How Don’t Panic Management outshines its competition

This BPO company emphasizes a friendly and casual atmosphere even though its business practices are professional. The key executives don’t list their education, experience, and credentials on the website. Instead, they list their favorite karaoke song, beverage, cheese, and superpowers. 

Their listed core values are:

  • Be humble
  • Be neighborly
  • Be proactive
  • Be reliable
  • Be communicative
  • Be curious

Key executives

Jess Tyson (CEO and Director of Calm) 

Jess Tyson earned a Bachelor of Science from New York University and has spent over 17 years as the marketing director for YPI, Inc. She founded Don’t Panic Management and dubbed herself Director of Calm because of her commitment to matching stressed entrepreneurs to skilled virtual assistants. She wrote a book about utilizing virtual assistants to increase revenue called Panic Proof: How the Right Virtual Assistant Can Save Your Sanity and Grow Your Business

Kristi Daniels (Executive Assistant)

Kristi Danials has over 25 years of experience serving as a virtual assistant, office manager, and customer service representative. 

Don’t Panic Management reviews and comparisons

At the time of this review, this BPO company requires potential clients to sign up to a waitlist because they’re booked to capacity. The business volume indicates satisfied clients. We recommend you compare this firm to other midsize US-based virtual assistant providers. 

Don’t Panic Management’s contact information

Don’t Panic Management’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:


Don’t Panic Management news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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